Customer Service Technician
Resume:
*** ***** ***** **** **** Bernstadt, Kentucky, ***29 606-***-**** ***********@*****.***
Jeremy Gilbert
East Bernstadt, Kentucky, 40729
***********@*****.***
WORK EXPERIENCE
CSX Transportation Corbin, KY
Diesel Mechanic/Machinist Aug 2011 – Oct 2015
Perform FRA safety inspections
Repair and maintain locomotives while operating by all safety regulations. Build locomotive consist and perform FRA air brake test. Trained and specialized in several jobs within the Machinist craft including operating a forklift. Recognized and awarded 3 'Thanks' Awards at CSX.
Falls Auto Group Corbin, KY
Automotive/Diesel Technician Jul 2010 – Aug 2011
Perform safety inspections, repair and maintain cars and trucks. Follow wiring diagrams and flow charts to accurately diagnose and repair mechanical and electrical issues. Schwan's Home Food Service London, KY
Route Driver Nov 2009 – Jul 2010
Collect money from customers, make change, and record transactions on customer receipts. Listen to and resolve customers' complaints regarding products or services. Inform regular customers of new products or services and price changes. Call on prospective customers to explain company services or to solicit new business. Perform safety inspections on truck before and after trips Don Marshall Auto Somerset, KY
Automotive/Diesel Technician Jul 2008 – Oct 2009
Perform safety inspections, repair and maintain automobiles. Accurately diagnose and repair a variety of issues. Perform fuel system test to diagnose fuel issues. Follow wiring diagrams to diagnose electrical issues. Rebuild diesel and gas engines.
Johnny Watkins Chrysler London, KY
Automotive/Diesel Technician Dec 2006 – Jul 2008
Perform safety inspections, repair and maintain automobiles. Accurately diagnose and repair a variety of issues. Perform fuel system test to diagnose fuel issues. Follow wiring diagrams to diagnose electrical issues. Rebuild diesel and gas engines.
Pickard Chrysler Corbin, KY
Automotive/Diesel Technician Jan 2006 – Dec 2006
Perform safety inspections, repair and maintain automobiles. Accurately diagnose and repair a variety of issues. Follow wiring diagrams to diagnose electrical issues. Nabisco Charlotte, NC
Service Representative Oct 2004 – Jan 2006
Rotate product, stock shelves and build displays. Build a good customer relationship. EDUCATION
NASCAR TECHNICAL INSTITUTE Mooresville, NC, Jan 2006
Studied automotive technology, diesel technology and Ford FACT. Graduated with a 3.8 gpa and perfect attendance. Named student of the course in diesel technology. 161 Allen Lewis Road East Bernstadt, Kentucky, 40729 606-***-**** ***********@*****.*** SOMERSET COMMUNITY COLLEGE London, KY
NORTH LAUREL HIGH SCHOOL London, KY
Graduated with 3.75 gpa and ranked 44 out 285
ADDITIONAL SKILLS
Vast knowledge of diesel and gas engines, air brake systems and hydraulic systems. Able to diagnose and repair mechanical and electrical issues. Tear down and rebuild engines. Operate locomotive wheel truing machine. Operate drop table to remove and install locomotive traction motor combos. Ability to use overhead crane system to remove and replace heavy parts. CERTIFICATIONS
Chrysler Certified in electrical, steering suspension, brakes, diesel engines, NVH and automatic/manual transmissions.
Cummins diesel engine certified
EPA 609 Certified to handle refrigerant
Prior ASE certification
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