Customer Service Microsoft Office
Resume:
Sarah Elhabchi
***** ***** *** **** #****-San Antonio –TX-78258
Phone: 210-***-****
Email: *********@*****.***
Skills and Knowledge
* ***** ********** ** ******** service, Accounting,good analytical and logical approach
7 years experience in health care as REHAB ASISTANT + Cna
Excellent ability to sort, check, count and verify numbers
Computer literate with knowledge of Microsoft Office (Word/Excel), the Internet,.
Detail-oriented, ability to multi-task and meet deadlines in a fast-paced business environment
Trilingual: Speak fluent English, French and Arabic
Ability and desire to learn, adapt and grow.
Education
Bachelor of Science Degree in Economics - FES University, Morocco
Accounting, ALAMO Colleges, San antonio-TX
Network +, NCTC,Corinth –TX
Certificate in nursing assistant, Elite medical school, Bedford-TX
Valid CPR & BLS
OBJECTIVE
Seeking a Collections Representative position with ABC Company utilizing relationship building skills and collection experience to increase profitability
Work History
Millennium I – September 2015 – Now
Insurance Specialist
San Antonio, Texas
Regularly filed insurance claims & Process payments as necessary
Answer customer inquiries about account status
Evaluate claims denied for payment and poorly paid claims
Contact clients to obtain payment information
Review account history prior to deferral decision
Contact clients to obtain payment information
Review account history prior to deferral decision
Verify payment information adjustments to
Resolve inconsistencies and prepare adjustments
Harland Clarke– July 2015 – September 2015
Customer Care Specialist
San Antonio, Texas
Sell financial bank products, such as insurance's, annuities, securities and bonds, corporate debentures, savings and loans (private and real estate) to private clients.
Achieve sales targets
Assist temporary branch and section manager
Responsible for assisting customers with site issues, accurate data entry, opening new accounts, and resolving customer questions.
Troubleshooting system problem
Perform transactions for members per telephone requests
Inform members of phone and online banking, and set them up for such services
Set up and maintains files on various third party systems, i.e., FIS for debit and credit cards, Harland Servicing Director, Harland/Clarke check printers
SELECT HOSPITAL - October 2013 – April 2015
Certified nursing Assistant
San Antonio, TX /Springdale, AR
Obtaining vital signs, height and weight, intake and output, calorie counts, and/or simple non-sterile dressing changes, Communicates timely and accurate information to the assigned RN in a written or verbal format following hand-off communication guidelines.
AMERICAN AIRLINES - October 2012 – March2013
Customer service Agent
Dallas, Tx
.Assist passengers with baggage pickup and resolve issues with delayed, lost, or damaged items, Respond to passenger concerns both in person and over the phone, and must fill out forms according to the nature of the incident.
Utilize computer software to track and catalogue luggage. This helps to efficiently resolve problems and maintain customer relations when luggage is late, lost, or damaged.
Contact this candidate