Customer Service Professional Experience

Robin Albright

*** ***** *** ** * Stockbridge. Ga. 30281* 770-***-****

Business Profile

Seeking a challenging position with a reputable company where I may contribute and my acquired experience, skills, and knowledge. I am a multi-skilled professional offering the dedication and perseverance to forge new relationships through professional leadership attributes and hard work. Reliable team player with admirable administrative, managerial, customer service and computer software experience.

Key Accomplishments

Business expansion through networking

Certified in Microsoft Access 2000 & Excel

Software: Windows XP, & Windows 7

Professional Experience

Live Ops, (Stockbridge, Ga) 2009-Present Independent Contractor/ Customer Service

The ability to identify with customer needs and effectively process their orders. Respond and assist customers with problem resolution while providing excellent customer service.

Odyssey Transportation (Stockbridge, Ga) 2004-2009 Independent Contractor/ Transportation

Collaborating with contractors in providing workers comp clients to appropriate appointments in a timely manner. Effectively managing personal bookkeeping records for transporting services and providing all clients with exemplary customer service.

The Friendship Force (Atlanta, GA) 2000-2004 Accounting Specialist

Conducted customer relations with exchange coordinators in submitting all payments into Expertise and Wachovia credit card system. Balanced daily deposits and large cash expense into Wachovia bank account, generated daily batch reports, analyzed financial profit margin reports and general ledger. Assisted with multiple high-priority projects and maintained company payroll.

Education

International School of Skin and Nail (Certified) 1989 Frederick Douglass High (Diploma) 1984

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