Management Manager

CHERYL J. KNOY

**** **** **** *****, ********, IN 47201

812-***-**** ******@*****.***

OPERATIONS MANAGER

SUPPLY CHAIN INVENTORY WAREHOUSE MANAGEMENT

Detail-focused operations leader with a history of driving efficiency and excellence across fast-paced environments that demand accuracy and a focus on meeting strict schedules and quality expectations.

Ongoing commitment to improving and optimizing processes in order to control costs while preserving the highest levels of professionalism among teams.

Proven ability to manage a large number of relationships with customers and suppliers across the globe. Known for effectively handling issues, while dealing with language barriers and cultural differences in order to deliver results.

Highly skilled in implementation of new and improved systems to enable greater capabilities and communication both within and outside the organization.

Experienced in use of multiple process improvement methodologies and techniques including Six Sigma, FMEA, 5S, Find It Fix It, and A3.

Areas of Expertise:

Facility/Warehouse Management Materials Management Data Management & Reporting System Design & Testing Team Management Third-Party (3PL) Logistics Process Development/Improvement Shipping & Receiving Supplier & Customer Relations Documentation Inspections Cycle-Count Management MRP/EDI Management Negotiations Budget Development/Management KPI Development Supplier Selection Computer/Technical Skills: MS Office & Access Oracle PROFESSIONAL EXPERIENCE

Celadon Logistics Columbus, Indiana 2002-Present INTERNATIONAL BUSINESS/WAREHOUSE MANAGER

MATERIAL FLOW LEADER

BUSINESS SYSTEMS ANALYST

Spearhead materials management operations, leading team of 15 across three shifts in four warehouse facilities oversee direct, indirect, and engineering materials. Track shipments and develop procedures for customers, suppliers, and businesses. Drive productivity and efficiency through implementation of lean warehouse strategies to deliver key process improvements. Oversee data management and reporting, as well as system design/testing for several supply management applications including MS Excel, Word, and Access, while using Oracle for receiving, shipping, and inventory management. Manage 3PL for more than 60 suppliers across the globe, from India, China, Japan, and Taiwan to Sweden, Czech Republic, and Mexico, as well as shipping documentation, packaging, final inspections, and data retention for customers. Oversee cycle- count reconciliation, as well as returnable packaging and MRP/EDI management. Select Highlights:

Optimized efficiency through implementation of Access-based manifest tracking system.

Oversaw large-scale relocation of customer warehouse material including set-up of database from scratch from an outside 3PL facility to Celadon warehouse.

Contributed to design of new customer-owned 3PL warehouse managed by Celadon. Moved 6500 pallets to new site in December 2014, with minimal losses.

Improved order management by developing program that translated EDI language into a usable format that automatically created orders in the system.

Expertly managed growth in suppliers from 5 to 90 led effort to decrease extensive errors while boosting delivery performance and without adding staff, which saved $200K.

Collaborated on design of new Material Management System. Implemented system, redesigned repackaging order management section, and oversaw continual improvements. CHERYL KNOY – PAGE TWO ******@*****.***

Phoenix Resource Management Columbus, Indiana 1999-2001 OPERATIONS MANAGER

Directed operations for multiple entities, including Phoenix Material Management and Phoenix Resource Management. Oversaw teams and daily functions, and managed high-priority organizational initiatives. Select Highlights:

Drove all activities for close of returnable packaging facility in Ames, Iowa, in 2000.

Led establishment and successful startup of two facilities one for returnable packaging management and cleaning, and a second for product shipping.

EARLIER EXPERIENCE

Cummins, Inc. Columbus, IN

MANAGER INDIRECT MATERIALS

Transitioned back to manufacturing to oversee procurement of indirect material. Drove negotiations, developed annual operating budget, and led employee involvement group.

Developed and selected supplier for $5M powder-coating project; assisted with contract development and negotiation.

Led negotiations for third-party chemical management for new machining line, as well as for tooling procurement for the same line.

MANAGER PROTOTYPE PROCUREMENT AND STORES

Oversaw prototype stores area, leading team of three salaried buyers and six administrative personnel. Procured tooling for aluminum and cast iron castings for prototype engine parts.

Procured prototype castings, stampings, tubing, fabrications, etc., for upgrades to two engine series. TOOLING QUALITY MANAGER

Ensured integrity and performance of new and reconditioned cutting tools through development of new inspection processes.

Created processes for certifying suppliers’ quality systems to ensure adherence to standards. Visited suppliers to certify them as preferred suppliers.

EDUCATION & LICENSE

Master of Engineering (specialization in Mechanical Engineering) University of Louisville, Speed Scientific School – Louisville, KY Bachelor of Science in Applied Science

University of Louisville, Speed Scientific School – Louisville, KY Professional Engineer License

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