MARVIN R. CALUGAY
**** ****** **, *****, **. T*E 8A1
Mobile no. 780-***-****
e-mail add: **********@*****.***
OBJECTIVES:
To be able to contribute, share knowledge and learn all the skills which
the hospitality industry has to offer and at the same time earn my career
from a prestigious and stable institution.
CORE QUALIFICATION:
•Cost effective, Inventory control
•Background in fields of expertise
•Staff scheduling, training and development program
WORK EXPERIENCE:
1330197 Alberta LTD o/a Subway
FOOD COUNTER ATTENDANT
May 26, 2015 - up to present
RESPONSIBILITIES:
•Performs daily reports ei; cash debit credit etc
•Baking
•Sandwhich making
•Inventories
•Housekeeping
1192 Alberta Ltd o/a Tim Horton’s
FOOD COUNTER ATTENDANT
Aug 24. 2013 – May 25, 2015
100 Cornerstone, 1500 Main St. Slave Lake, Alberta. CANADA T0G2A0
RESPONSIBILITIES:
•Cashiering, order taking
•Baking
•Sandwhich making
•Mixing cold/hot beverages
•Housekeeping
TWG TEA CO. Pte. Ltd
ASST. STORE MANAGER
June 03, 2011 – Aug. 20, 2013
B2-65 Marina Bay Sands Shoppes, Singapore
RESPOSIBILITIES:
•Directly reporting/assisting store manager
•Leads team to a smooth flow operation, fine service/attends guest needs
•Designates staff for individual/teamwork task.
•Performs daily reports, includes cash, credits, invoice, vouchers etc.
•Handles inventories, procurement, projection orderings etc.
•Coordinates with kitchen staff/chef regarding items significance on operations.
•Mastering the process of brewing fine teas which is main core product.
•Handles complains.
Sarika Connoisseur Cafe’ PTE. LTD. (The Coffee Connoisseur)
ASST. STORE MANAGER
March 04, 2008- May 30, 2011
TCC # 51 Circular Rd. Singapore
RESPONSIBILITIES
•Directly reporting to head of boutique (ei: Store manager or Area manager)
•Over-all in charge in the absence of Store manager.
•Ensures completeness of duties and responsibilities including daily reports ( cash handling,
deposits, daily, weekly and monthly projection ordering, and sales target strategies.
•Designates staff responsibilities (ei: part time or full time)
•Physically involves in the operations (line function)
•Labor management (cost cutting measures, scheduling, productivity, training, complimentary and incentive program).
•Daily, weekly and monthly submissions reports such as: daily revenue, month to date sales weekly, monthly staff status, monthly glassware and breakages report, weekly/monthly petty cash submission and monthly stationary request
•Responsible for monitoring FIFO, maintenance/housekeeping issues, wastages, loses and monthly inventories
•Handles complain.
Kuwaiti- American Foodstuff Co. (Little Caesar pizza and Popeyes chicken)
ASST. STORE MANAGER
March 30, 2007 to November 26, 2007
Kuwait – 4th Ring rd- Shuwaikh Industrial Area, P.O Box14390 Faiha 72854-Kuwait
RESPONSIBILITIES:
•Labor management (crew scheduling, cost control, incentive program, deployment/assignments/ developments etc )
•Cash management (deposits, sales report, ledger etc )
•Floor management (floor supervision including staff productivity, line function, housekeeping maintenance etc.
•LSM (local store marketing) strategies including staff distributing pamphlets and brochure, walk- in deliveries free of charges.
•Inventories (daily and monthly) product wet and dry projection/ ordering.
•File management (ledgers, logbooks, job orders, hr related documents etc.)
•Handles complain
Openlink Business Corp. (Kentucky Fried Chicken, Phils. )
SHIFT MANAGER
April 15, 2005 to Jan. 30, 2007
KFC- Harrison Plaza, Malate, Manila, Phils.
•Cash management (sales report, ledgers, deposits, etc.)
•Product management ( projection, cost control, ordering, inventories, etc. )
•Labor management (crew scheduling, maximizing crew productivity, effective floor control/supervisions, complimentary program, cost control.
•Ensures completeness, accuracy and timeliness of records, files and logbooks in the restaurant
•Responsible for the orderliness, cleanliness and ensuring good working condition of the equipment including basic calibration.
•Ensures strict compliance of the control measures, the attainment of target utilities ( electricity, water, cleaning supplies, breakages and loses )
•Daily and monthly inventory, observes FIFO
•Handles complain.
EDUCATIONAL
BACKGROUND: THE PHILIPPINE WOMEN’S UNIVERSITY
Bachelor of Science in Hotel and Restaurant Management
Taft Ave. Manila, Philippines
Degree- April 2, 2004
SEMINARS AND
TRAININGS:
•CUSTOMER MANIA 1 – June 15, 2005
Ramcar Center, Roces Ave. Quezon City, Phils.
•CRISIS MANAGEMENT – Oct. 24, 2005
Ramcar Center, Roces Ave. Quezon City, Phils.
•PRODUCT QUALITY/VIOLATION WORKSHOP – Nov. 21, 2005
Ramcar Center, Roces Ave. Quezon City, Phils.
•MT DEVELOPMENT PROGRAM – Sept. 19-23, 2006
Ramcar Center, Roces Ave. Quezon City, Phils.
•JARM DEVELOPMENT PROGRAM – Nov. 21-28, 2006
Ramcar Center, Roces Ave. Quezon City, Phils.
•BASIC HYGIENE AND SANITATION – MARCH 19, 2009 BEACH CENTER, 15 BEACH RD, SINGAPORE 189677
•EXCELLENCE SERVICE AWARDS – July 27, 2009
Employment and Employability Institute (e2i), 141 Red Hill Road, Block A #01-01,
Singapore 158828