Office Assistant

BARBARA A. DAVIS

*** ****** ****** **** ********, Florida 33813

863-***-****

email: ***************@*****.***

SUMMARY OF QUALIFICATIONS

•Substantial experience in completing a variety of administrative and support duties, often of a confidential nature, including researching information and data, maintaining department records and filing system.

•Extensive experience in screening phone calls and where possible, immediately dealing with issues/requests on behalf of the office as authorized.

•Outstanding record in maintaining a professional and friendly demeanor under pressure to all internal and external customers both in-person and on the phone.

•Capable of managing calendars for Senior Executives effectively scheduling and re-scheduling key appointments and meetings applying expertise in prioritization and time management.

•Strong background in using various PC-based software packages to produce letters, forms, schedules, etc.

Office Skills: Executive Support Calendaring

Travel Coordination

KEY SKILLS

Office Management Records Mgt./Filing Front Desk Reception

Event Planning

Computer Skills: MS Word MS Outlook Excel (Beginner)

PROFESSIONAL EXPERIENCE

Judge Timothy Coon, Judicial Assistant, Bartow, Florida 2008 - 2012

•Managed Judge's personal and court calendars

•Provided Paralegal support

•Prepared court pleadings under the supervision of the Judge, and transcribed/typed all office correspondence.

Polk County School Board, Personnel Assistant, Bartow, Florida Personnel Assistant I-Employee Relations Division

2006 - 2008

•Reported directly to Director of Employee Relations as well as supported School Board Investigators by transcribing and typing reports

•Managed all clerical tasks for office, coordinated meeting schedules, maintained School Board employees FMLA and Sick Leave bank records,

•Provided first line of communication/assistance to incoming telephone inquiries. Answered questions, processed requests, and furnished information as needed.

2 • District Court of Appeals, Secretary 2007-2007

•Assisted in the preparation of documents for attorney's appellate review.

•Managed filing system, records management, and data entry.

Florida Metropolitan, n/k/a Everest University, Admissions Representative 2002 2003

l

• •.,f Provided first line of communication to prospective students for enrollment at the university, and processed enrollment procedures, and followed up on all new enrollees.

Kenneth C. Glover, Esquire, Legal Assistant, Lakeland, Florida 1978-2004

•Managed day to day office operations, scheduled office appointments, and interviewed clients

•Maintained all office court files [civil and criminal]

•Prepared court pleadings under the supervision of the attorney

•Transcribed/typed all office correspondence.

Book Inspector, Polk County Supervisor of Elections Office [Part-Time], Book Inspector 2002-Present

•During election periods, Iverify potential voters identification, register and answer any voting Inquiries.

COMMUNITY AFFILIATIONS

•National Congress of Women, Lakeland, Florida Chapter, the organization assist in special community projects, mentors and motivate the youth as well as provide guidance as needed. Also, assistance is rendered to elderly .ind disabled individuals.

EDUCATION

Hillsborough Community College, Tampa, Florida, 1969 Business Education Major

Huckelberry & Associates, Orlando, Florida, 2002 Certified Closing Document Agent

References Available Upon Request

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