Account Executive Service

Amanda Kowalzyk

Current Address ********@*****.*** Permanent Address

**** ***** ***** 708-***-**** 8145 Piute Trail

Tinley Park, Illinois 60477 Tinley Park, Illinois 60477 Objective:

Motivated professional seeking to obtain the position of Inside Sales Account Executive at Q1 Productions Education

MARQUETTE UNIVERSITY

Master’s of Science in Speech and Language Pathology May 2014 Cumulative GPA: 3.62/4.00

UNIVERSITY OF ILLINOIS AT URBANA-CHAMPAIGN

Bachelor of Science in Speech and Hearing Science: Speech Pathology May 2012 Minor in Spanish Cumulative GPA: 3.69/4.00

Dean’s List (5 semesters)

CEGRÍ: UNIVERSIDAD DE ALCALÁ

Spanish Studies and Culture January 2011 – May 2011 Languages: ENGLISH, PROFICIENCY IN SPANISH

Work Experience

LINGUA HEALTH August 2014 – April 2015

Speech-Language Pathologist

• Planned and implemented individual and group therapy sessions in both Spanish and English for children with special needs in preschool through sixth grade in the areas of language, articulation, and social skills

• Managed a caseload of over 40 students, conducting initial and re-evaluation assessments to determine eligibility for services and developing Individual Education Plan (IEP) goals for children with a large array of speech and language delays and disorders

• Led weekly IEP meetings and interacted with parents to discuss students’ progress and future speech/language goals

• Collaborated with professionals within the school to address concerns regarding academic programs individual students’ progress

WATER BUFFALO April 2013 – June 2014

Trainer / Server

• Trained new servers on guest service expectations, safety procedures, time management, proper food handling, and associated protocols

• Delivered professional, friendly, and quick service

• Managed high volumes of tables, while ensuring a responsive and enjoyable experience for all guests

• Interacted with guests in a personable demeanor, answering inquires and providing requested recommendations

• Accurately recorded orders and collaborated with team members in order to ensure an optimal guest experience UNIVERSITY OF ILLINOIS FOUNDATION September 2009 – August 2012 Training Specialist / Student Development Representative / Telemarketer

• Trained new employees on how to professionally and personally interact with alumni on the phone as well as utilize the computerized calling system

• Oversaw productivity of up to 60 employees at a given time

• Collaborated with managers to sort out any problems that may have occurred

• Raised over $70,000 for the benefit of an assortment of programs across the university

• Built rapport with alumni of the university over the phone, discussing current issues and inquiring about allocating donations to various funds for the students of the University of Illinois EASTER SEALS TIMBER POINTE OUTDOOR CENTER June 2011 – August 2011 Overnight Cabin Counselor

• Led groups of both children and adults with disabilities (from Cerebral Palsy to Traumatic Brain Injury) in various outdoor activities

• Provided thorough assistance with daily living needs including bathing, grooming, dressing, and feeding Volunteering

COUNCIL FOR THE SPANISH SPEAKING August 2012 – December 2012 U.S. Citizenship Mentor

• Led classroom lessons and conducted activities to prepare Spanish-speaking Latino adults for their U.S. citizenship test and learn English

• Verbally translated citizenship documents into Spanish and assisted monolingual Spanish-speaking adults in order to appropriately complete official forms in English

STUDENT OPPORTUNITIES FOR AFTER- August 2011 –May 2012 SCHOOL RESOURCES (SOAR): Homework and Reading Tutor

• Aided second-grade bilingual children in completing their homework assignments

• Encouraged and supported children reading books in Spanish so they can transition their linguistic knowledge into English in future years

ECIRMAC REFUGEE CENTER: August 2011 – May 2012

Student Volunteer

• Performed oral and written translations for Spanish-speaking clients in a variety of settings and circumstances

• Contacted organizations on behalf of clients and interpreted ingoing and outgoing information accordingly

• Translated official documents and transcripts into Spanish to send to the clients’ native countries CARLE HOSPITAL: September 2010 – December 2010

Rehabilitation Floor Volunteer

• Motivated patients to participate in various entertaining activities in order to supplement their therapy sessions

• Interacted with patients and their families to boost morale and encourage participation

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