Human Resources Microsoft Office

N I C O L E H U R D

*** *. ********** ****** ~ Mobile, AL 36603

C: 228-***-**** **************@*****.***

P R O F I L E

Exceptional Human Resources Professional widely recognized by senior executives and peers as a forward- thinking strategist. Proactive problem-solver and change agent who eliminates barriers to success by employing a systematic approach to creating, streamlining and enhancing procedures. Passionate authority in establishing diverse, company-wide workplace culture that incorporates recruitment, development, and retention initiatives. Skilled in standardizing operations, conducting measurements, meeting requirements, and increasing productivity. Strong mentor and motivator who inspires personnel by instilling a sense of pride and belief in company mission, vision and values.

H I G H L I G H T S

Employee & Labor Relations Training & Facilitating Selection & Staffing Organizational Consulting

Job Evaluation Compensation & Benefits

Performance Management Conflict Resolution

E X P E R I E N C E

Verizon Wireless, Mobile, Alabama

Regional Human Resources Business Partner (2007 – Present)

Elevate talent by partnering with location managers to create & implement robust develop plans

Provide data analysis and reporting to business units on headcount and staffing management

Facilitate training programs to foster a positive employee morale, culture and conducive work environment

Ensure corporate compliance with all state and federal employment laws to include EEO, FMLA and FLSA

Advise employees on disciplinary action, performance issues and career planning tools & resources

Home Depot, Biloxi, Mississippi

Store Human Resources Manager (2006 –2007)

Responsible for the recruitment and retention of a high-performing diverse workforce

Key oversight of career development, employment law and practices, and alternative dispute resolution

Ensure proper administration of health & welfare benefits program to include recognition and rewards

Forecast and analyze workforce-planning data in accordance to federal affirmative action guidelines

Manage effective utilization of payroll processing to maximize store performance and key metrics

Trinity Hospice of MS, Ocean Springs, Mississippi

Director of Operations (2004 –2005)

Oversee full P&L responsibility in accordance with $5M operating budget

Review medical staff headcount and provide appropriate recommendations to nurse managers

Administer employee benefits program to include supervision of annual open enrollment

Facilitate meetings with department heads to review key performance metrics and adjust accordingly

N I C O L E H U R D Page 2

E D U C A T I O N

American InterContinental University, Hoffman Estates, Illinois Bachelor of Science in Business Administration (HR concentration), Summa cum Laude (2004)

P R O F E S S I O N A L A W A R D S

President’s Award (Regional) 2015

Winner’s Circle (Regional) 2015

HR Recognition Award (South Area) 2014

Outstanding Contribution HRIS Implementation (International) 2013 HR Recognizing You (National) 2013

Emerging Leaders (Regional) 2013

Winner’s Circle (Regional) 2012

President’s Award (Regional) 2012

Elite Force Nominee (Regional) 2012

HR Recognition Award (Area) 2011

HR Recognition Award (Area) 2011

HR Recognition Award (Area) 2011

Higher Gear Award (Regional) 2010

A F F I L I A T I O N S

SHRM (Society for Human Resources Management), Active Member 2005 CUE (An Organization for Positive Employee Relations), Active Member 2011 NAFE (National Association of Female Executives), Active Member 2013

T E C H N I C A L S K I L L S

Microsoft Office (Windows, Excel, Power Point)

HRIS (PeopleSoft, COGNOS, IntegriLink)

ELI Certified Facilitator (Employment Learning Innovations)

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