Customer Service Sales

VINCENT VOLPE

**** ***** ******** ***. ***********, NY 11757

631-***-**** acssmk@r.postjobfree.com

Portfolio of Samples of Vincent Volpe

SUMMARY OF QUALIFICATIONS

Seasoned Marketing & Graphic Design Professional with 16 years of experience in designing promotional material, troubleshooting technical issues, and providing operational administrative support. Highly effective communicator and self-starter with expertise in managing multiple projects under tight deadlines and high-stake pressures. Multi-certified professional on hardware and software technologies. Proven ability to deliver timely, impeccable customer service to sales representatives and customers.

WORK EXPERIENCE

Kamsense Productions 2010 – 2015

Graphic Artist (Freelance) Tokyo, Japan

Designed promotional material for cell phone applications

Developed company logo to be used for promotion on internet and cell phone marketing

Composed proper translations of text from Japanese to English for website Plaques & Such 2002 – 2015

Graphic Artist, Warehouse Manager & QA Ronkonkoma, NY

Developed full size vinyl banners from conception to final product based on customers’ requests, which included:

o Inventing original artwork for banners

o Supervising the plotting and cutting of plain and full color vinyl o Laying out vinyl decals and lettering

Designed patterns for embroidered letters/school mascots

Solved clients and sales representatives’ inquiries via email and over the phone

Optimized supplies orders by researching and developing relationships with more cost efficient vendors

Supervised proper work flow distribution for in-house production in warehouse

Monitored and assisted with computer issues, including installation of software and desktop set-up

Clintrak Clinical Labeling Services 2001

Production Planning Ronkonkoma, NY

Designed a unique layout of artwork for trial medical labeling – which included creating and developing negatives to be used by press for production

Streamlined and expedited shipping of finished products to clients Focal Point Entertainment 1999 - 2005

Graphic Artist (Freelance) Uniondale, NY

Conceived promotional material for music promotion company

Invented concepts for print media, logos, labels, flyers and product demos

Structured and delivered exciting and creative presentations for potential clients.

Acted as a liaison between management and clients by organizing business meetings VINCENT VOLPE

1013 North Richmond Ave. Lindenhurst, NY 11757

631-***-**** acssmk@r.postjobfree.com

Portfolio of Samples of Vincent Volpe

American Job Fairs 1998 - 2001

Graphic Artist Hicksville, NY

Designed, pre-flighted and type-setted all ads prior to being sent to press.

Invented logos for use of company’s website

Controlled and monitored the website’s maintenance and troubleshooting

Assisted in creating successful campaign ads for future events

Delivered touched up and scanned images to be used in advertisements.

Guided projects from initial concept to completion. EDUCATION

Hendricks Institute 2002

Graphic Design Program Lindenhurst, NY

CERTIFICATIONS

ITU Online 2015

o CompTIA 220-802 (JK0-802): CompTIA A+ Practical Application Certification

o CompTIA 220-801(JK0-801): A+ Essentials

o CompTIA SY0-401(JK0-018): Security+

Technical Institute of America, NY 2015

o CompTia Network+

o CompTia A+

TECHNICAL SKILLS

Print: Adobe Illustrator Photoshop InDesign PDF/Adobe Acrobat Web: Internet Explorer Mozilla Safari Chrome Hardware Experience: Working knowledge of Windows PC & Mac O/S Flatbed Scanner Digital Camera

Other: Windows XP/Vista/Windows 7 Mac OS Norton Anti-Virus AVG Microsoft Word OpenOffice Powerstitch Gerber Design Decostudio TeamViewer Android/iOS Oracle VM Viritual Box

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