Hazel Oakley
**** ******* ***** ~ Durham, North Carolina 27703
Home Phone 919-***-**** / Cell Phone 919-***-****
***********@***.***
SUMMARY
Goal oriented professional with 11 years of experience in the Clinical Research Industry. I possess excellent technical and interpersonal skills that allow me to consistently provide the highest level of performance and quality. I am a hard-working team player capable of functioning both independently and within a team environment, as well as a motivated individual who will prove to be a valuable asset to your company.
PROFESSIONAL EXPERIENCE
Blue Cross Blue Shield of NC, Durham NC
Problem Analyst Associate (Contractor) Aug 2015 – Present
Review HICS cases received by CMS
Perform reinstatements of insurance if qualified
Perform cancelation of insurance
Make necessary changes to insurance policy
Durham Public School Transportation, Durham NC
Bus Monitor Dec 2013 – Aug 2015
Assist exceptional children with seating
Load and Unload Wheelchairs
Effectively communicate with students and school faculty
Participate in quarterly emergency evacuation drills
Assist office clerk with phone coverage
Novella Clinical, Morrisville NC
Contract Auditor Feb 2013 – Mar 2013
Performed QC Audit of the database against the Case Report Forms
Worked with Citrix database and Biodome
Celgene / Abraxis BioScience, (Abraxis acquired by Celgene) Durham, NC
Clinical Data Coordinator Aug 2006 – Feb 2011
Oversaw the data entry workflow and trained the junior staff on project specifics.
Created, reviewed and made data changes based on our company’s Data Clarification Forms (query forms)
Performed QC audit of data listings and issued queries as needed.
Completed outstanding page reports and issued queries to sites to obtain missing pages.
Performed testing of data entry screens in the Oracle Clinical system and provided feedback to the programmers.
Performed 1st and 2nd data entry
Performed basic data review tasks with guidance from the Lead Data Manager or Manager of Clinical Data Management. Such as reviewing discrepancies in the data base and issuing queries where needed.
Adjusted work load and schedule to meet business and project needs.
Understood and complied with company policies, core operating procedures, and working instructions.
Performed other duties as directed by the Manager of Clinical Data Management.
I3 Statprobe, Cary, NC
Clinical Data Coordinator Apr 2004 – Aug 2006
Created, reviewed and processed Data Clarification Forms
Performed QC audit of data listings and issued queries as needed.
Supervised the data entry staff and assigned priorities for the workflow.
Completed outstanding page reports and issued queries to obtain missing data.
Performed testing of data entry screens in the Oracle Clinical system and provided feedback to the programmers.
Clinical Data Specialist/Clinical Data Associate
Enrolled subjects into the Oracle Clinical and Epower systems.
Enrolled Investigators and Sites into the Oracle Clinical system.
Performed QC audit of data listings and issued queries as needed.
Performed data entry screen testing in the Oracle Clinical system.
Reviewed data entry errors and issued queries as needed.
Gave feedback to data entry staff.
Performed reconciliation of first and second pass data entry.
Set-up patient and investigator information for CRF log in
Performed first and second entry of data
Scanned and indexed data.
Assisted Clinical Data Coordinators in other miscellaneous activities as required
Notable Accomplishments: Started out as a Clinical Data Processor and within 6 months was promoted to a Clinical Data Associate.
Computer Experience:
Oracle Clinical 3.1.1
Oracle Clinical 4.0.3; 4.5
Microsoft Outlook, Word, Excel
Education:
Southern High School – Earned High School Business Diploma
Durham Tech – April 2012 – Earned Certificate in Medical Front Office Assistant