Julie Lynn Daggett

PO Box ******

Escondido, CA *2046-0661

Cell phone: 760-***-****

Email: acssgr@r.postjobfree.com

Summary

Highly productive conscientious professional with over 20 years of experience in corporate operations. Effective in implementing business processes and streamlining existing processes for maximum efficiency. A proven track record of performing above expectations at resolving issues and providing solutions to internal and external customers.

Strengths include:

Written and oral communication, Procedure development, Problem solving

Strong work ethic, Leadership and training, Customer service oriented

Excel, Word, Outlook, Internet and Intranet

Self-motivated, Team Player, Multi-tasking, Attention to detail

LSAMS/AS400, Wincoins, Cold, Quickbase, Oracle, BRM

The OneNet, Chase Access, Pinacle Web

Professional experience

Intuit, Inc. San Diego, CA 2012-2015

Accounts Receivable Specialist

Initiated refunds through Oracle, printed, audited and mailed checks, maintained check supply, placed stop payments through JPMorgan Chase Bank software and re-issued replacement checks. Established guidelines to maintain correct client information and communicated to various departments.

Facilitated weekly invoices and credit memos from Quickbase for various product lines, mailed or transmitted to clients in accordance with company and client policies and procedures. Ensured timely remittance by validating invoices as well as client information. Effectively communicated necessary changes to all parties. Refined and maintained templates for several product lines.

Audited manual invoices and credit memos communicating results to management, internal audit, initiating department and data entry clerk to diminish future occurrences. Perform all necessary account, bank and other reconciliations, produce monthly reports, assist with month end closing, provide supporting documentation for audits.

Prepare and coordinate deposit activities for payments and miscellaneous cash receipts. Prepare and process electronic transfers and payments. Enter download and upload check, invoice client and customer data across several systems.

Vigilant in researching discrepancies from unapplied and unidentified receipts, small balances, negative invoices and chargebacks. Processed adjustments through various systems and or general ledger. Mentor and assist departments to establish company guidelines and procedures to effectively process all customer and client transactions.

ARS National Services, Inc. – Escondido, CA 2008-2011

Accounts Receivable Specialist

Processed daily remittances for various clients including Citibank, Bank of America, JP Morgan Chase, Cap One and Discover.

Prepared corresponding client reports regarding funds per client’s instructions and deadlines and in accordance with their corporate policy.

Reconciled electronic funds received up to $750,000.00 weekly, communicated with clients and researched disputed items.

Reconciled Accounts Receivable ledgers monthly and reported any issues to management and accounting departments as necessary.

Chase Home Finance LLC – San Diego, CA 1997-2007

Operations Senior Specialist – Cash Management Department

Audited and processed 1,200 Escrow and Corporate advance disbursements per month to ensure adherence to corporate policies and procedures within 48 hours of receipt and 99% accuracy.

Reviewed and processed 100 manual check disbursements per month with 100% accuracy in accordance with corporate policy.

Analyzed bank account balances to prepare and process daily wire transfers for over 300 investors as well as several corporate depository and checking accounts.

Prepared daily deposit spreadsheets and correlating journal entries for daily receipts, cash and miscellaneous checks received.

Reviewed, uploaded and transmitted daily processing of over 400 ACH transactions through bank provided software.

Researched bank and general ledger reconciling items, prepared adjusting entries and worked with outside department personnel to resolve issues within 30 days.

Provided management with standardized forms and procedures and assisted in implementation of policies to department personnel in San Diego, Ohio, Texas, Louisiana and Florida.

Trained and instructed employees, approved daily worksheets and provided guidance with complicated tasks.

Maintained corporate general ledger, servicer reporting, banking and procedure databases.

Education

California State University – Fullerton Fullerton, CA Bachelor Degree Program

Walnut high school, 1981

Company sponsored training

Customer Service, Leadership, Time Management, Diversity

Anti-Money Laundering, Litigation Prevention, Fair Lending

Emerging Markets Awareness Training and Branding

IT Control Policies, Risks and Controls, Oral and Written Communications

Fair Credit Reporting Act, Customer Privacy Training

Awards and recognition

Intuit Star Performer recognition

Multiple JPMorgan Chase “Employee of the Month”, Individual and Team Service Star Awards

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