Manager Quality

James C. Willis

**** ********* ***** ***** *******-Salem NC 27106

336-***-**** ***********@*****.***

Profile

Professional quality driven leader who values integrity with extensive experience that encompasses 20+ years of progressively responsible experience with emphasis on quality aviation manufacturing, operations, repair, maintenance, and optimization. History of using innovative approaches to improve quality efficiency and accuracy, including training programs and resource allocations. Skilled in directing complex projects to successful completion. Excellent in team-building and mentoring leadership skills with a passion for quality that facilitates customer satisfaction.

Summary of Education

1984-1988 Butler High School, Vandalia Ohio

1986-1988 Montgomery County Joint Vocational School [aircraft maintenance]

US Airways Cat 3 and run up and taxi on 767, 757, 737, DC-9, MD-80.

Airbus A300,319,320,321,330 systems school with cat3 taxi and run up from Airbus

Structures and Mod certifications

US Airway management training

AS9100

First Article certifications and inspections

Kaizen 5S Lean certification

Boeing MRB Certification (787)

GD&T Training

RCCA Training

Boeing composite certification for manufacturing and inspection

Boeing composite certification including extensive work with carbon fiber lay ups

Special Skills

Microsoft Office

SAP

Team Center

Enovia

CATIA V5

Velocity

Maxi-Merlin

Saber

BAAN

Solidworks

REDARS

MES

IVT

MSDS

E-Plan

Solumina

Smart Team

Delmia

Employment

2015 to Present Belcan (BE Aerospace) Certification Quality (contractor)

Flammability Certification

Inbound Material Certification

Conformity

2014 to 2015 ONIT Aviation (Gulfstream) (Quality) (see below)

2014 to 2014 (JSG) Triumph Dallas, Texas (Training, Organizational Effectiveness) (contractor)

Exercising leadership and motivational skills to train personnel on BAC specs and best practice techniques.

2013 to 2014 Curtiss-Wright Corporation (Supplier Quality/Quality/Process Engineer) (contractor)

Successfully improved quality rating through training and process improvements

Formulating quality objectives to implement and provide training and instruction to personnel

Developed new capabilities to support new sales opportunities while maintaining quality objectives

Coordinated and lead activities to develop and implement cost reductions in support of annual targets and objectives

Planned, prepared, and maintained repair process routings and work instructions

Successful implementation and maintaining work standards records

Accountable for performing/delegating other assignments as directed by the Manager of Quality Assurance and Engineering

Developed, applied and revised quality standards for receiving, in-process and final inspection in accordance with company and contractual requirements

Reviewed and evaluated in-process rejections, obtains disposition and implements corrective action as needed

Interfaced with customers, vendors and various company departments to resolve quality problems and provide information

Conduct audits on internal personal and suppliers.

2012 to 2013 ONIT Aviation (Gulfstream) (Quality) (contractor)

Accountable for performing inspection duties utilizing: engineering drawings and orders, route cards, inspection travelers, technical specifications, QA procedures and instructions and other related documents

Performed conformity/first article inspections to ensure compliance with FAA approved procedures

Planned and coordinated area inspections to ensure compliance with applicable standards and specifications

Ensured proper use and storage of area tools and equipment

Provided technical support to manufacturing personnel

Coordinated inspection workload according to priorities, efficiency and cost effectiveness

Successfully worked production and completions flight readiness and preflight

Verified aircraft ready for delivery to customers

2011 to 2012 Chipton-Ross (Boeing) (MRB/Planning/Engineering) (contractor)

Accomplished pushing Boeing 787 (Dreamliner) through Retro fit and completions for a timely customer delivery

Achieved proposal reviews, contracts, and regulations in project and customer requirements ensuring early quality involvement in program development

Prepared and maintained Quality directives, policies, processes, procedures and metrics to assure program, contract, customer, regulatory requirements, international standards and working agreements were deployed

Analyzed process data, metrics, models and flows to identify root cause of problems

Enhanced team integrity by leading team with customer service emphasis

Participated with stakeholders to develop potential preventive or corrective actions and implementation

Conducted research, compiled and analyzed performance reports and process control statistics, to continuously improve process capability

Analyzed data to provide material review dispositions for nonconforming materials, parts and equipment

Jan.2011 to June 2011 PDS (Honda Aircraft Company) (Quality Specialist) (contractor)

Developed QA programs for new products, processes; outlining organizational requirements, inspection techniques and methods.

Performed detailed inspections on aircraft parts, assemblies, installations and specifications to meet the Engineering Type Design Data

Performed offsite supplier conformity inspections as required to support type certificate activity.

Support non-conformance report (NCR) initiation.

Active liaison for calibration and tooling inspections.

Provided guidance to floor inspectors on interpretations of such documents.

Liaison between manufacturing and quality assurance personnel during Certification activities to ensure compliance to regulatory and engineering requirements.

Focused on manufacturing needs by multi-tasking and meeting schedule deadlines, while seeking ways to improve/streamline inspection methods and intradepartmental communication.

2008- 2011 Quanta (Boeing) (Sr. Production Manager/Quality) (contractor)

Managed all functions of employees and first-level managers performing activities within multiple disciplines

Exhibited strong project management skills with working knowledge of the principles of analytical problem solving techniques

Developed and executed integrated departmental plans, policies and procedures and provided input on departmental business and technical strategies, goals and objectives

Acquired resources for department activities, provided technical management of suppliers and leads process improvements

Developed and maintained relationships and partnerships with customers, stakeholders, peers, partners and direct reports

Provided guidance and approval of technical approaches, products and processes. Managed, developed and motivated employees and first-level managers

Exhibited strong team building skills achieving productivity improvement

2004-2007 Timco Services (Structures Supervisor)

Supervised 24 mechanics over Airbus A-300 structures

Developed and evaluated routine and non-routine work cards

Scheduled mechanics and work to make aircraft run smooth and on time

Developed and administered bids and times with customers

Trained and helped the junior mechanics to complete their job tasks

Successfully worked with Timco upper management to make a productive and profitable line

Aligned with engineering to repair and fabricate parts for aircraft

Worked with machine shop to fabricate part we could not acquire

1988-2004 US Airways Airline-Winston-Salem, North Carolina-Pittsburgh, Pennsylvania

Performed various jobs in maintenance and maintenance management

Achieved all aspects of maintenance as a mechanic. Line mechanic sheet metal and power plant sheet metal Overhaul and heavy maintenance doing A, B, C, Q checks

Accountable as quality assurance auditor

Worked on special teams on acceptance of the Airbus A330

Accountable for GSE and plant maintenance responsibilities

Interfaced with other airlines to start a 3rd party maintenance operation

Achieved composite shop tasks included hot lay ups and fiberglass lay ups

Exhibited strong teamwork by aligning with machine shop to fabricate parts

Accomplished as a maintenance foreman and also maintenance control desk for the 737 fleet

References

Wilton Jennings, Superintendent, Boeing 843-***-****)

Christopher Perry, Manager Boeing 724-***-****)

Robert Shineman, Boeing AOG Manager 206-***-****)

Cindy DeRosa, Quanta CEO 313-***-****)

Daniel Kurowski, Manager Boeing 316-***-****)

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