TONIA M. PHILLIPS
**** ********* ***** ***.********.com/in/toniamphillips24 248-***-****
Canton, MI 48187 **************@*******.***
SENIOR EXECUTIVE ASSISTANT
Skilled and dedicated Executive Assistant with more than 15 years’ of automotive industry experience in coordinating, planning and supporting operational and administrative functions. Expertise in supporting high-level executives and global relationships/management. Strong ability to maintain a high degree of confidentiality in dealing with a variety of sensitive information. Self-motivated, willing to help others; available after hours and weekends as needed.
PROFESSIONAL EXPERIENCE
COOPER-STANDARD AUTOMOTIVE, INC., Novi, MI 1999 – 2015 A $3B, tier-one automotive supplier; formerly a division of Cooper Tire & Rubber Company (Cooper Standard Holdings purchased business from Cooper Tire in 2004). Communications Projects Liaison 2014 – 2015
Assisted and supported company events as a member of the Corporate Communications Department.
Supported VP of Corporate Communications (reporting to CEO), performing legwork for the Cooper Standard Foundation: authored communications and processed payments for scholarship program, employee engagement match funds, and external donations
Aggressively championed charity organizations and employee events (cancer and heart walks), successfully achieving fundraising goals
Contributed to the company’s racing program by planning and attending events, updating race team news SharePoint page, working with racing talent representatives, and race track venues
Recognized by HR and team leaders for hitting deadlines and producing well-organized and fun events
Actively collected items for charity projects, distributing donated items to ensure needs were met
Maintained current and accurate facility information in company database that was utilized globally for presentation purposes
Senior Executive Assistant 2007 – 2014
Provided a 24/7 work environment for Chairman & CEO, CFO, COO, CHRO, and VP, Mergers & Acquisitions.
Coordinated complex and frequently changing travel arrangements (domestic and international), setting up charter aviation services, securing appropriate business visas, creating comprehensive travel packs, and accurately administering expense reports in the Concur system
Simultaneously screened and directed the executives’ incoming calls, correspondence and visitors, securely managing and routing information/individuals to the appropriate recipient
Acted as proxy for the executives’ calendars, emails & contacts, ensuring organization and strong time management, and avoiding double bookings
Composed and edited correspondence on behalf of executives, representing each with a consistent and highly professional voice
Effectively managed continually changing priorities, remaining flexible throughout varying corporate conditions (i.e. steady growth, Chapter 11, C-level management changes) Managed well in interaction with senior management team as well as regularly with global executives (external & internal), dignitaries, and the administrative assistants, understanding cultural needs/traditions, showing respect, and ensuring trust
Secured all highly confidential information and sensitive data to protect company and executives from high-level leaks during strategic events (executive searches, M&A purchases)
Arranged and coordinated corporate meetings and executive conferences, videoconferencing, speaking engagements, etc
Sales Coordinator 2001 – 2007
Maintained company part files supporting the Ford & Asian Business Units
Compiled and maintained sales forecast and target parts for department
Generated accurate monthly sales reports for Senior Executive staff
Problem solved active issues in sales personnel absence, including for customer calls
Coordinated with manufacturing plants and sales to resolve financial issues
Supported management in developing and updating presentations, reports and spreadsheets using MS Office Suite XP (Word, PowerPoint, Excel, Access and Outlook)
Provided backup for Engineering Change Coordinator/WERS Gatekeeper position
Became expert user in the Ford Motor Company computer database systems
Engineering Coordinator (Cooper Tire & Rubber Co., Farmington Hills, MI) 1999 – 2001
Primary administrative support to the Executive Director of Program Engineering: supported the Engineering/Design group in developing and updating presentations, reports and spreadsheets using MS Office Suite
Maintained the department engineering budget and time records. Coordinated and monitored the financials to ensure effective management of budget accounts and to monitor expenditures
Previous experience as an Executive Secretary for The Kingston-Warren Corporation (Farmington Hills, MI) supporting Senior Management, Sales, Engineering and Marketing departments. Key experience assisting in coordinating sales quotation responses to General Motors and Ford.
EDUCATION
Associate of Science – Business, Schoolcraft College, Livonia, Michigan Dale Carnegie Course – Effective Communications and Human Relations American Society of Employers – Administrative Assistant Certification
TECHNICAL SKILLS
Microsoft Office Suite, including Publisher
Visio, SharePoint, Adobe Acrobat Pro XI
Manipulating images and adding to presentations