Sales Customer Service

Aline Jackson Diggs

*** ***** ******** ******, ********** VA 22980

Cell: 540-***-****: *************@*****.***

Professional Profile

Objective: To obtain a position where I utilize my gifts, knowledge and experience

-Self-motivated sales representative with excellent verbal and written communication skills

-Familiar with Oracle, Microsoft Publisher, and Access; knowledgeable in Microsoft Office 2010 and Excel

-Organized team player, personality compatible to interact with diverse people and situations, congruent with human services training and community involvement

-Works well under pressure and able to meet deadlines in a timely manner, responsible and mature individual- who is serious about meeting job requirements and setting goals, respects and honors high-work standards.

Qualifications

-Sales analysis - Client Relations

-Strong lead development skills - Cold Calling

-Self-motivated - Appointment Settings

-Goal-oriented - Computer Literate

-Highly competitive - Customer Needs Assessment

-Networking skills - Customer Satisfaction

-Sales force training - Interpersonal skills

-Customer service - Meet deadlines

-Meets/exceeds goals - Schedule management

Relevant Experience

Human Services

- Employment consultant assisting with job development and training

-Credit Education/Housing Industry. Making a difference through empowerment.

Sales

-Secured new partners in employment, referral sources and assessments

-Leading sales person in membership sales for a year or more

-Leading new sales person in real estate/housing several months

-Developed strong relationships with key referral sources which resulted in 8 % increase in referrals over a one-year period.

Experience

Employment Consultant

September 2012 – present

Career Support Services-Staunton, VA

-Provides job development, job placement, training, job-coach training services, career skills training, life skills training, and supports on behalf of persons with disabilities and others with significant employment barriers to employment. Customers referred through government agencies familiar with policies and procedures of government program in regards to employment required networking, marketing and cold calling in an effort to secure employment, assessments and new referral sources.

Fitness Consultant

July 2011 – September 2012

Gold’s Gym – Staunton, VA

-Generated leads through cold calls to businesses, referrals, health, sponsored events and fitness fairs, secured required daily appointments and closed sales for memberships-meeting and surpassing quotas.

Teen Project Consultant

January 2010 – January 2012

City of Waynesboro Office on Youth – Waynesboro, VA

-Instructs 10-week empowerment course for teens with special needs and circumstances

Realtor

January 2006 – December 2009

Home Choice Realty – Waynesboro, VA

-Responsible for listing, selling, assisting in the home-buying process, which included financing, credit education, home search, and closing.

Warehouse Operator/Clerk

July 1994 – August 2007

Alcoa Home Exterior – Stuarts Draft, VA

-Operated fork trucks, organized loads, maintained inventory, and facilitated scheduling for trucking companies

Education

University of Virginia January 2014 - present

Charlottesville, VA

Interdisciplinary Studies/Social Science

Blue Ridge Community College

Weyers Cave, VA

Associate Degree of Arts and Science

Professional Affiliations

Former member NAR & VAR

Augusta Chamber of Commerce

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