B-QUEEN WRIGHT
**** ******* ***, *** ** Bronx, NY 10456
M: 917-***-**** H 347-***-**** *************@*****.***
PROFILE SUMMARY: I am an efficient and resourceful individual with experience and knowledge of Medical Office Management; Office Clerk and Customer Service. I am also very detail oriented and eager to take on a challenge and able to set effective priorities to achieve immediate and long term goals. Seeking a position as a Medical Admin/Office Clerk, that will demonstrate my continued commitment to quality care and that offers room for professional advancement and growth.
QUALIFICATIONS:
Dedicated, precise, highly organized and detail oriented
Excellent communication skills able to quickly identify problems and implement solutions
Strong work ethic
Team player
Willing to learn and utilize new concepts, methods, systems and procedures
Fast learner and able to do multi-tasking under pressure
EXPERIENCE:
NYC Terminal Market/Hunts Point Produce Market Part-Time Proficiency 08/7/2014-11/10/2014 Bronx, NY
Toll Collector
Collect identification and monies
Allow guest to enter market
View and verify Market Id’s and Decals
Process Manifest
LLOYD STAFFING AGENCY-TEMP Dept. Proficiency
Lenox Hill North Shore LIJ-Data Entry Operator 05/7/2014-05/13/2014 New York, NY
Data entry for Post-Operating Room
Billing for Post-Operating Room
Utilization of Medical Terminology
Answered telephone and transferred calls
Lincoln Medical and Mental Health Center-Ambulatory Pavilion Care Department-Clerical Aide/Volunteer Proficiency 05/2013-08/2013 Bronx, NY
Answered and screened a heavy volume of phone calls and take detailed messages for Supervisor
Organized strategic filing systems for medical records and miscellaneous documents
Scheduled appointments, in QuadraMed Software and updated patient information
Adept in Data entry
Operated copy machine and faxed important documentations
Outstanding practice of Electronically scanning Medical Records
Utilized PowerTerm Software for Visiting and Closing Bills
Gathered and maintained office supplies/created labels
Assembled care packages for in-patients and conference meetings
Assisted Patient Services Liaison with information regarding patients
CABS Nursing Home-Medical Administrative Assistant Proficiency 06/2011-07/2013 Brooklyn, NY
Adeptly answered and screened a heavy volume of phone calls, transferring calls to appropriate associates
Provided general office support; filed and organized patient; reconciled files; faxed and copied various documents
Increased team productivity 20% by reorganizing filing systems
Assembled CNA’s welcome and handbook package for 50+ people
Scheduled and confirmed appointments, contacted patients for follow-up appointments
Updated and maintained patient records; ensuring accurate information in patient charts
Handled and completed various ad hoc projects for senior level management
Worked closely with physicians, providing/faxed prescriptions for needed medication(s) to Pharmacy’s
SYEP-Columbia University-Office Assistant/ Financial Clerk Proficiency 07/2004-08/2004 New York, NY
Answered telephones switchboards and screened calls
Sorted mail correspondences
Processed a high volume of reconciled files and organized new files
Planned and posted upcoming events throughout the university
Created office documents
numeric data entry
Controlled and recorded petty cash transactions with Bursars Office
ADDITIONAL EXPERIENCE
MACYS Seasonal Sales Associate 11/2012-01/2013
CHAMPION LEARNING CENTER, New York, NY Certified Peer Tutor 05/2007-06/2012
EDUCATON
BROOKLYN JOB CORPS ACADEMY, Brooklyn, NY
Certification of Completion: Medical Office Management 2011 Certified Medical Administrative Assistant Certified Billing & Coding Specialist 2011 S.U.N.Y DELHI
AAS Associates of Applied Science 2008
Electronic Medical Records/Electronic Health Records
Schedule Appointments
Code/organize, update and maintain patient records 2013
SKILLS
Advanced English, Proofreading, Editing, Writing, Knowledge of Microsoft Word, Excel, PowerPoint, Outlook; QuickBooks; ICD-9 and CPT-Coding; EHR/EMR; Medical Terminology; Medical Billing and Coding; Siemens-Soarian Software Scheduling; QuadraMed Software; PowerTerm Software; Cerner; Surinet:Case document; Periopdocmanager