Customer Service Sales
Resume:
KAJAL SOLANKI
**, ******** ****, ***********, **, M1P3R1
**********@*****.**.**
SUMMARY OF SKILLS
Responsible, trustworthy, independent, punctual, an honest hard worker
Excellent interpersonal and communication skills with good writing skills
Solid ability to work under pressure with long working hours
Team player with multi-tasking and problem solving ability
Trained: Banking interest rates, Banking policies, Customer Service, Sales
Technical: Proficient with MS Office with basic understating of SQL and C language
Trilingual: Fluent in English, Hindi, Marathi, Gujarati and Marwari
PROFESSIONAL EXPERIENCE
Customer Sales Representative, Lodha Developers, Mumbai, India 2011-2013
Worked with Infrastructure company for 2 years
Handled customer complaints and requests professionally and efficiently
Presented on site review with all internal and external facilities involved on project
Personal one on one clients meetings for purchase deal with all documentations requirements
Reporting to managers with daily updates of leads performance
Scored 87% on year-end review in customer satisfaction quadrant from 2012-2013
Accomplishment:
Promoted as senior sales person looking towards my sales graph in 2nd year
Rewarded as best sales person with many bonuses
Successful in meeting targets and achieving good review with clients and customer satisfaction.
Accounts Assistance, Cooling House PVT. LTD. Mumbai, India 2014-2015
Worked with Air conditioning company for 10 months
Maintaining book of accounts and daily records
Dealing with clients about their fixture planning and budget explanations
Making quotation for different home structure and company space
Handling company invoices and payments for daily workings
Issuing all staff and workers salary’s daily and monthly bases
Meetings with different managers for understanding the structure formation and process development
Reporting to department manager about site performance and expenditures
Accomplishment:
Successful in managing books of accounts effectively and efficiently
Successful in creating new ideas and structure for clients maintaining budget
Always appreciated by mangers for efficiency and perfection in work
SIDE PROJECTS AND ASSIGNMENTS (During college and university)
Financial analysis on private firms to understand the company performance and capital structure
Research report on multinational companies about their employees lifestyle in company
Personal financial planning and budgeting of family and investment advising
Analyse and structure investment in mutual funds for future goals
Research project in advertisement on Human Trafficking and chain process
EDUCATION
Bachelor’s degree in Commerce, Mumbai University (K.B.P Hinduja College), Mumbai, India 2014
Post-Graduation degree in Financial Planning and Wealth Management, Lambton College, ON Enrolled
DESIGNATIONS
Financial Planning and Wealth Management (enrolled) Expected 2017
Investment Funds Institute of Canada, CSI (enrolled) Expected 2016
Canadian Securities Course, CSI (enrolled) Expected 2016
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