Customer Service Accounting

Valencia Q. Smith

**** *. ******* ***. • Chicago, IL 60617

773-***-**** • **********@***.***

Career Profile:

Over fourteen years of experience in accounting, combining analysis, reconciliation and interpretation of financial information with superb customer service and client & vendor relations skills. Extensive experience in association accounting with cash management know-how and accounting & financial reporting software proficiency.

AREAS OF STRENGTH

A/P, A/R, G/L, Reconciliations

Association Accounting

Cash Management

Convention Registration

Non Profit Accounting

Client Relations

Vendor Relations

Customer Service

Payroll Know-How

Epicor/JD Edwards/PRISM

FRx/Hyperion Software

MS Office Applications

Excel vlookups & Pivot Tables

CPA Candidate

PROFESSIONAL EXPERIENCE

Blue Cross Blue Shield, Chicago, IL 2014 - Present

Technical Accounting Specialist iii

Responsible for monthly balancing and categorization of MLR (medical loss ratio) data

Responsible for accurate monthly access database updates of general ledger balances.

Review and analyze MLR data for accuracy

Validate and prepare annual MLR balancing reports for each reporting category

Ounce of prevention fund, Chicago, IL 2014 - Contract

Staff Accountant

Review and analyze expense documents to determine appropriate coding of state and private funds

Compose monthly expense analysis for state and private fund accounts.

Compose monthly journal entries and contributed to monthly close process.

PERFORMICS, Chicago, IL 2011 to 2014

Senior Accountant

Responsible for managing accounts payable and maintaining positive vendor relationships.

Efficiently and accurately performed monthly GL account reconciliations, ensuring fiscal soundness.

Composed monthly expense analysis and contributed to monthly close process.

Managed all media inventory, including uploading media inventory into billing system & resolving any billing discrepancies.

Compiled & reviewed monthly audit binder documents ensuring accuracy & ease of accounting procedures.

Created analysis of media vendor payables per client to ensure timely payment & to research outstanding A/Ps over 90 days.

GENERAL GROWTH PROPERTIES, Chicago, IL 2011

Property Accountant

Analyzed, documented and recorded transactions in company’s JD Edwards general ledger system.

Prepared Balance Sheet and Income Statement for assigned properties, analyzing & accounting for all variances.

Prepared and maintained supporting work papers including account reconciliations.

Responsible for calculation of tenant CAM charges in accordance with lease terms.

Effectively communicated with internal & external business partners, maintaining positive relations.

SMITHBUCKLIN CORP., Chicago, IL 2001 to 2011

Staff Accountant (2005-2011)

Oversaw accounting interns on accounts payable processing.

Successfully processed all outgoing client wires.

Managed onsite cash collections of $10K plus, to ensure security and accuracy.

Responsible for delivering Treasury orientations to provide a finance recap & to review scope of service.

Prepared monthly bank & investment reconciliations and uploaded & posted monthly journal entries.

Generated 1099 and 1096 forms and produced monthly financial statements for assigned clients.

Established excellent rapport with both administrative staff and clients, answering financial questions, engaging in research and providing effective client support during audit process.

EDUCATION

Chicago State University, Chicago, IL § Bachelor of Science, Accounting

Contact this candidate