Reception/Inbound Customer Service

SEMOUNE SERVICE

** ******** ****, *******, ******* Tel: 647-***-**** E-mail ******@*******.***

OBJECTIVE: Administration/Customer Service

SUMMARY OF QUALIFICATIONS:

** ***** ***** ********** *n Administration/Customer Service

Proficient in Microsoft application: Microsoft Word, Word Perfect,

Excel, Power Point, Document formatting, Dicta-Typing, Spreadsheet,

Windows XP, Internet Communication, Simply Accounting(Sage),QuickBooks

Exceptional fast learner, Punctual

Creative and innovative team player

Excellent communication and interpersonal skills

Strong analytical skills

Enthusiastic, strive for excellence

EDUCATION

Business Management -Diploma (Canadian Business College) 2014

Legal Assistant (Sheridan College) 2003

WORK EXPERIENCE:

Administration/Customer Service Trend Salon

Toronto, Ontario 2009-2014

General Office/Administration duties, Customer Service, QuickBooks

Ordering samples, filing, faxing, Manage Sales Order, Photocopying, scan and file documents, Data Entry (50 wpm)

Prepared month –end reconciliation/daily bank deposit

Responsible for A/R and A/P match and enter invoices, Process Bi-weekly Payroll

Prepared Government remittances (GST & PST), Maintaining Accounting Records, Daily mail run, Order office supplies.

Send out Invoices to clients, Minute/Meeting, generate monthly Spreadsheet, Customer Surveys.

Handle Multi-telephone lines and transfer to correct personnel, Greet incoming

Entered and process data to generate monthly reports, Travel arrangements.

Customer Service/Order Entry Spar-Marathon Roofing Supplies 2007-2009

Customer Service environment Toronto, Ontario, Feb-Sept,

Handled incoming/outgoing calls, transfer to correct personnel

Entering Customers order in computer system

Resolving customer’s complaint

General office: filing photocopying, e-mailing

Responsible for balancing –out cash daily

Administration/Customer Service Norman Hill Realty

Toronto, Ontario 2006-2007

General office duties, filing, faxing, E-mailing, Photocopying

Handled Incoming/Outgoing calls pertaining to price list

Transfer calls to correct personnel

Greet and direct customer to show room

Responsible for distributing catalogue to customers

Enter sales report in computerize system

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate