Professional Summary:

Successful IT professional with over 12 years of experience, seeking the position of IT Business Analyst and/or Project Manager. Passionate about business processes and driving projects with focus on tangible results. Has experience in varied business domains, held client-facing roles at North American locations and led large project teams.

Worked for over a year to setup a startup business in online retailing of sports goods.

Authorized to work in the United States (holding L2 visa with EAD).

Educational qualification:

Degree: Bachelor of Engineering specializing in Electronics and Communication, 1995-1999

University of Mysore, Mysore, Karnataka, India

Professional training: “Business analysis” course - Bellevue College, Bellevue, WA, May 2015

Professional experience:

Project Manager and Operations Lead at Nimble Ventures Pvt. Ltd.-- Jun 2013 to Mar 2015

Worked with vendor to set up indialetsplay.com – a sports good online retailing website. Planned requirements, monitored project milestones, identified gaps and tracked issues to closure.

Researched and led SEO effort, engaged in digital marketing activities on social media and partner websites

Handled data issues and developed templates and schedules for refreshing product catalog with over 12000 products

Managed operational activities as seller on several online marketplaces like Flipkart, Amazon and Snapdeal

Researched and analyzed competitive dynamics, negotiated with strategic partnerships to derive revenue benefits

As a seller, negotiated to bring down Flipkart marketplace commission rate from over 12% to less than 5% within 6 months

Consultant at Tata Consultancy Services Pvt. Ltd.-- Nov 1999 to Aug 2011

Work Experience in the US of A - Team member, Production support at American Express, Phoenix, AZ (Jan 2000-May 2001)

Developer at Boeing, Renton, WA (May 2001 – May 2002)

Developer at Pitney Bowes, Shelton, CT (Aug 2003- Oct 2003)

Projects executed for major clients like Tesco, Target, American Express, Boeing, Fidelity Investments and Bank of America

Extensive experience as business analyst for relational database and datawarehousing systems

Managed Business requirements for applications and utilized reporting solutions for complex systems

Business analyst and PM well-versed in Waterfall and Iterative methods of development

Managed stakeholder requirements, reviewed data models, developed test plan and specs, performed functional system testing and trained development team on business requirements for a variety of development, maintenance and production support projects

Drove positive results for complex projects through metrics, data management and new processes

Strengths:

Bilingual – positively influences both business and technology in the role of a liaison

Big-picture person – connects IT solutions to business needs and larger goals of the organization and also sensitizes others towards this approach

Excellent skills in requirements management

Exceptional skills in oral and written communication and documentation

In-depth understanding of Principles and Practices of Agile methodologies like XP, Scrum and Kanban(development)

Major Projects:

Business Analyst and PM for Bank of America – Apr 2010 to Aug 2011

Liaised with the business to understand reporting requirements and scheduling reports

Planned and executed new implementations

Developed test plan and SQL scripts for testing

Managed a 5-member Data Warehousing team distributed across offshore and onsite locations

Business Analyst and PM for Target – Jul 2008 to Mar 2010

Large and complex project ($1.2M) for automating macro-level space planning for use by merchandisers of Target executed in the Agile methodology of Function Driven Development

Liaised with the business to elicit user requirements and document functional, non-functional and performance requirements

Co-authored Business Requirements Document and Entity Relationship Diagram

Developed logical and physical data models using Microsoft Visio

Prioritized requirements for iterations, developed and maintained requirements traceability matrix

Delivered Project Plan, Estimates and software metrics

Designed and developed re-usable Stored Procedures, managed test database and executed system testing

On-time, on-budget development work stood out amidst competition

Business Analyst and PM for Tesco -- Oct 2006 to Jun 2008

Handled large and complex project (60 person-months’ effort) for setting up a new datawarehouse for the American operations of Tesco

Liaised with the Business to elicit user requirements and document functional, non-functional and performance requirements

Managed Teradata developers, Business objects report developers and production support team members

Liaised with external teams like Infrastructure and Interfaces for resource allocation, production implementation, system integration and scheduling batch jobs

Facilitated handover to Infrastructure team through documentation, checklist and providing warranty support

Reviewed technical specifications, tested data and reports

Estimated time and effort, planned and tracked projects, collected and reported metrics

Quality implementation (in 3 phases over 2 months) and warranty support effort of the new datawarehouse well-appreciated by the client business

Other Projects

Guided development teams achieve software quality goals as member of Software quality assurance team (Nov 2003 – Aug 2005)

Database Administrator at Fidelity Investments (Jun 2002-Jul 2003)

Technologies and Tools:

Teradata, Business Objects, DB2, IBM Mainframes Z/OS, COBOL,JCL(Batch executions), Platinum & BMC tools (DB admin), Softech(test data mgmt), SPUFI(interactive SQL testing), Changeman (change and version control), Xpeditor & Smartest (testing tools) MS Project (proj. mgmt.), Visio, Rational Clearcase (software version control), Clearquest (defect tracking), MS Sharepoint (team collaboration and project library mgmt.), Microsoft VSS (Source code library), Test Director (test planning and defect mgmt MS Office Word, Excel

References will be provided on request.

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