SOPHIA HERNANDEZ-DURAN
***** ****** **. *******, ***** 77015
713-***-**** E-MAIL:*******@*****.***
OBJECTIVE
Detail oriented quality focused professional billing specialist with 12 years experience. Succesful track record handling complicated assignments. Highly experienced in reconciling insurance and patient payments and resolving account disputes. Strengths in streamlining processes, increasing efficiency and optimizing workflow
SKILLS
Proactive, motivated, and focused team-player attitude, self-sufficient, and prepared to go “above and beyond” on a regular basis
Developed ability to work in a fast-paced atmosphere
Ability to work on multiple projects in a timely manner and meet deadlines
High degree of accuracy and attention to detail
Strong knowledge of billing and collection practices
Knowledge of ICD-9, CPT codes and medical billing UB 92 and HCFA 1500
Fully Proficient in Excel and MS Office
eClinical Works
Emdeon
Medicare DDE
Zirmed Billing System
Availity
CUBS system
WORK EXPERIENCE
Community Health Systems- CHS July 2015 – December 2015
Responsible for all Hospice billing and follow up for 28 Agencies
Made appropriate changes for corrected bills and appealed denied claims
Enter charges for various procedure codes on claims
Analyzed EOB’s, balancing insurance and patient payments; and performed adjustments and credits
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
Globonics/Tyvan LLC November 2014 - April 2015
Billing Specialist
Ensures coding of claims is correct and complete
Perform appropriate follow–up with payers on non-paid and underpaid accounts
Ensures completeness of billings on a daily basis
Writes clear, concise appeals for unpaid and denied claims
Ensures payments are made according to fee schedule
Performs other tasks as assigned by the Billing Manager
Autimis Billing LLC, Houston, Texas April 2014-November 2014
Billing Team Leader
Ensured accuracy to optimize reimbursement while adhering to regulations.
Monitored tasks to improve billing practices and increase revenue.
Created Excel spreadsheets for reports daily
Ran and analyzed balancing reports daily to ensure accurate posting
Autimis Billing LLC, Houston, Texas July 2012-April 2014
Medical Billing Specialist
Edited and submited rejected claims via Zirmed for processing
Performed appropriate follow–up with payers on non-paid and underpaid accounts
Followed a 30/45/60 day insurance follow up process; appealed claim denials
Verified insurance and benefits
Handled patient inquires regarding billing and insurance
XAM Business Services July 2005-July 2012
Medicare Billing Specialist
Scrubbed, corrected and submitted claims to Medicare via Zirmed
Reviewed and corrected claims via Medicare DDE system
Handled collections on unpaid claims
Reviewed and appealed unpaid and denied claims
Performed various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers
MHMRA of Harris County December 1994-July 2005
Business Office Coordinator
Insurance verification
Collected delinquent accounts by establishing payment arrangements with patients, monitor payments and also follow-up with patients when/if payment lapses occur.
Posted patient/insurance payments
Provided front desk support to patients and quests. Patient Check in- Check out/Scheduling
Handled all patient inquires regarding billing and insurance
Typed and distributed letters and correspondence
Managed files, record systems, office supplies and inventory
Handled multi-line phone system, sort and distribute mail
EDUCATION
Autsin High School
Diploma