Sales Management

IRENE MONTANTES

***** ******* ****. #**, ******* Oaks, Ca 91401

Cell: 818-***-****

*********@*****.***

Energetic personable entrepreneurial professional and previous owner of a online sales business & Tour company with vast financial analysis and business communications experience. With a remarkable capacity for motivational leadership, more than 3 years in management, marketing, sales and staff training and development. Budget management

Employee training and development

Social media marketing

MS Office

Advanced problem solving skills

Driven

Team building

Strategic thinker

Flexible scheduling

Energetic

Effective team player

Superior organization skills

Outgoing personality

Enthusiasm

Dependable and reliable

Retail inventory management

Documentation familiarity

Motivated

Professional

Microsoft Office

Adobe

Increased sales by rolling out a revamped social

media marketing initiative.

Garnered excellent performance reviews and

testimonials from clients.

Conducted research which led to the development of the company

Played an instrumental role in increasing customer satisfaction ratings

Social media savvy

Excellent communication skills

Exceptional multi-tasker

12/2011 to 11/2015

ONLINE AD GROUP LA

Studio City, Ca

Co-Owner and operated business

Owned and managed daily operations of retail business providing collectibles & over stocked items and resales of customers property, incorporated specific business strategies and promotions to attract customer base. Built innovative production processes from scratch. Researched market competitors and industry trends to identify potential new products and services. Leveraged social media websites such as All Seasons Tours LA, Rev LA & OnlineADGroup LA to promote services and gage customer needs and preferences.

Formulated a comprehensive business plan complete with clear and actionable sales goals and targets. Completed purchase orders and customer invoices.

Analyzed client requirements, created a business plan and drove strategy development. SUMMARY

HIGHLIGHTS

EXPERIENCE

02/2014 to 09/2015

ALL SEASONS TOURS LA

Studio City, Ca

Co-Owner and operated the business

Researched for one year to educate myself about Los Angeles History. Successfully managed the activities of team members in multiple locations. Monitored the daily activities

Developed, implemented and monitored programs to maximize customer satisfaction. Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes. Balanced and handled expense accounts for each trip. Interacted with customers in a friendly and timely manner. Developed, planned, and sold tour packages and travel service. Provided quotes and pricing for tours.

Assigned tour leaders for each tour.

Planned tours and builds up itineraries due to request (Duration and destination) day by day. 03/2010 to 12/2011

ARAI MITCHEL PC LAW FIRM

Los Angeles, CA

Secretary / Personal Assistant

Traveled with the manager to take notes and dictation at meetings. Handled incoming and outgoing correspondence, including mail, email and faxes. Checked mail, shopped for groceries and handled bill payments. Screened telephone calls and inquiries and directed them as appropriate. Organized and maintained law libraries, documents and case files.Assisted in maintaining department attorney personnel files with the utmost confidentiality.

Organized personal and professional calendars and supplied reminders of upcoming meetings and events. Created expense reports using Microsoft Excel spreadsheets. Created presentations using Microsoft PowerPoint.

Typed documents, updated websites and compiled information for meetings. Conducted extensive online and phone research.

Attended business meetings and took meeting minutes. Speaker at The Vanguard meeting for Thinkers and visionaries on Social media and it's impact on persuading people, in October 2015.

Fundraising Urban Partners LA, a non-profit organization, successfully help gathered hundreds of Grocery's for underprivileged families.

Completed Friends of the Family program, to improve sense of community and interpersonal connectedness; increased resilience; and competence; improved social and emotional competence; increased economic well-being; and strengthened and expanded community-based networks. Co-Founder of grassroots movement dedicated to building class-consciousness from the bottom-up through community education, outreach and empowerment.

A.A.: GENERAL STUDIES 2015

LAVC, Valley Glen, CA, USA

Minor in Journalism

CCAPP: DRUG AND ALCOHOL COUNSELING 2009

ICDC, Valley Glen, CA, USA

Psychology and Sociology coursework

Criminal Justice coursework

Early Childhood Education coursework

Social Science, Social Welfare and Social Work coursework Study Skills and Other Key Preparations for Alcohol and Drug Abuse Alcohol and Drug Abuse Counseling Certificate Orientation Session 1 Pharmacological Aspects of Alcohol and Other Drugs 12 Core Functions and 4 Domains of Practice for Addictions Counselors Developmental Aspects of Psychology and Addiction

Bringing Recovery To Diverse Populations

Law and Ethics for Addiction Professionals

Individual Counseling Skills

Co-Occurring Disorders for Addiction Professionals Group Counseling Skills

Family Counseling Skills

Supervised Field Work

Alcohol and Drug Abuse Counseling Certificate Orientation Session EMT CERT.: EMERGENCY MEDICAL TECHNICIAN 2003

North Valley, Mission Hills, CA, USA

Minor in National Emergency Medical Services Education Standards EMT Certificate

EMS Driver Certificate

Coursework in Fire and Emergency Management

Coursework in Public Safety Administration

Coursework in Health Science and Nursing

Health Management coursework

CPR CERT: CPR 2003

North Valley, Mission Hills, CA, USA

Minor in National Emergency Medical Services Education Standards Coursework in Public Safety Administration

Health Management coursework

Hours practical training with Instructor

ACCOMPLISHMENTS

EDUCATION

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