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Customer Service Rep./Administrative Assistant

Location:
Conley, GA
Salary:
11.50
Posted:
December 13, 2015

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Resume:

Debra V. Blanton

**** **** ****** **.

Conley GA 30288

916-***-****

acsr9i@r.postjobfree.com

ADMINISTRATIVE ASSISTANT

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Energetic Administrative Assistant with 4 years experience in high-level executive support roles. Organized and professional.

Core Competencies

Self Starter

Detail Oriented

Billing and coding

Processing Time Sheets

Results-oriented

Self-directed

Strong Problem Solver

Multiple Line Telephone

Professional and mature

Dedicated team Player

Strong Interpersonal Skills

Operator

Confidential Correspondence & Data

Create Newsletters

Excellent Oral & Written Communication

Type 45-50 WPM

Computer Skills: Microsoft Office (Word, Excel 2010 PowerPoint)

PROFESSIONAL EXPERIENCE

Decatur Career Center of North Georgia Decatur, GA

December 2014 – September 2015

Placement Caller

Make calls to Career Center participants

Document the participants employment search

Complete logs of participants that have successfully found a job

Give job leads to those that are still searching for work in their field

Inform supervisor of trends of customer calls

As needed, assist staff inside Career Center

Monitor floor and job fairs.

Funds for Southern Communities Decatur, GA

January 2014 – August 2014

Program Assistant

Assist the Executive Director with coordination of program activities

Assist the Executive Director in getting grants approved or denied

Manage donor database for non-profit donations

Manage grants database

Purge and organize files

Coordinate monthly newsletters development & distribution

DeKalb Family & Children Service Decatur, GA

October 2011 - January 2014

Office Assistant

Designed electronic file systems and maintained electronic and paper files

Maintained the front desk and reception area in a neat and organized fashion.

Maintained an up-to-date department organizational chart.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Created weekly and monthly reports and presentations.

Greeted customers of the department, or by phone, in person or through electronic media.

Assisted in resolving problems and ensuring satisfactory customer service

Processed forms or applications to ensure accuracy and completeness; computed or verified data

Handled a variety of office software applications including word processing, email.

Operated other office equipment such as printers, copy machines, fax machines

Freight Solutions Provider, Rancho Cordova, CA/Nashville, TN

July 2007 --- April 2009

Customer Service Rep. / Operations

Tracked shipments in alert status

Put together Bill of Ladings for all shipments

Dispatched shipments out to various agents

Input data into system and updated

Helped directors and supervisors with problem shipments

Properly routed agreements, contracts and invoices through the signature process.

Received and distributed faxes and mail in a timely manner.

Received and screened a high volume of internal and external communications, including email and mail

EDUCATION / PROFESSIONAL DEVELOPMENT

Edison Sr. High School, Stockton, Ca

Diploma

Delta Jr. College, Stockton, Ca

AA Degree Business Management

N.C.I.B, Sacramento, Ca

Certificate of Completion - General Office

New Horizons Computer Learning, Atlanta, GA

Certificate of Completion

Excel 2010

Wesley Chapel Cyber Center, Decatur, GA

Certificate of Completion for Microsoft Word 2007 and Microsoft Excel 2007

References upon request



Contact this candidate