Customer Service Officer
Resume:
ROHAIB HAIDER KHAN
Add: Madinah AlMunawarra
Contacts: +966*********
E-mail: *************@*****.***, ******.*******@*****.***
Objectives
Looking for an ideal position, which can hone up my skills, invigorate an urge to perform
and achieve goals keeping in mind the aesthetics of professionalism. A job that allow me for
greater achievements and which would effectively apply my professional skills and
administrative experience in leadership, business finance and marketing.
Experiences
Summit Bank 2012 -2014
Personal Banking Officer
o Efforts to enhance the core banking business of the bank.
o Efforts to improve the operational systems, policies and plans for effective results.
o Implementation of regulations of KYC, AML as per SBP Regulations
o Remittance inward outward
o Clearing inward outward
o Lockers Operations
o Cheque Books, ATM Card issuance
o DD, PO,Bankers Cheques Etc
o Any Other duties assigned by immediate supervisor
Mobilink 20112011
Customer service Officer
o Ensuring high level of customer service by responding to customer needs
o Customer Complaints handling
o Product selling
o Issuance of SIM Cards
o Training of staff for betterment of services
o Managing all the work of Mobilink franchise
o And managing all the other internal and external work
Mehar Dastagier Textile Mills 2007 to 2010
Marketing and Finance Officer
o Managing Customers Financial records
o Managing Company record on PEECH Tree Software accordingly
o Record keeping as per requirement
o Maintaining Daily Expense books-Petty Expense Book
o Managing Stock record
o Internal and External working of Company
o Managing all the other internal and external work.
PROFFASIONAL SKILLS
o Strong communication skills
o Analytical problem solver
o Time management skill
o Dedicated and self-motivated
o Drive to learn-apply new ideas
Operating Windows2000/NT/XP/Vista, Linux
Microsoft Excel, Microsoft Power point, Microsoft word, Open Office
Systems
MS Access, Oracle
DEGREE PROGRAMES
Degree Year Board/University
BBA-IT Honors
(Specialized Accounting & 2005-2009
Finance) University of Central
Punjab LAHORE
I.C.S(Science) 2002-2004
University of Central
Punjab MULTAN
DOB : 17 Jan 1985
Gender : Male
Marital Status : Single
Iqama No. :
Languages : ENGLISH, URDU & ARABIC (some)
Reference : References will be available on request
Contact this candidate