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Customer service

Location:
Barrie, ON, Canada
Posted:
December 12, 2015

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Resume:

SADIE CORBETT

** ******** *****

Barrie, Ontario, L0k1n0

705-***-****

acsr0t@r.postjobfree.com

WORK EXPERIENCE

Toronto Dominion Auto Finance Nanaimo, British Columbia

Customer service representative June 2013 - March 2015

Provide accurate information about the customer’s car loan.

Car loans can be confusing so answering questions customers have in a simplified but knowledgeable way.

Modify payment dates for customer’s financial needs.

Send PO (pay out) letters to dealers whom are dealing with a trade in.

Follow up calls and account changes.

Call it spring (ALDO Group) Nanaimo, British Columbia

Key holder November 2011 - June 2013

Helping clients select shoes that will make them happy in terms of overall fit, style and their budget.

Cleaning the store at the end of the night.

Cash out: making sure all the money in the till adds up to the correct numbers.

Changing the layout of the store from season to season.

Staying with the fashion trends: we got a fashion book each season letting us know of the current trends.

Kelsey's Restaurant Nanaimo, British Columbia

Hostess January 2009 - January 2010

Greet guests and seat them at tables or in waiting areas.

Provide guests with menus.

Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating’s.

Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Run food out for servers whom are busy.

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

Inspect dining and serving areas to ensure cleanliness and proper setup.

Receive and record patrons' dining reservations.

Inform patrons of establishment specialties and features.

Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

Take and prepare to-go orders.

Earls Restaurant Nanaimo, British Columbia

Hostess March 2008 - May 2009

Greet guests and seat them at tables or in waiting areas.

Provide guests with menus.

Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating’s.

Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Run Food for servers whom are busy.

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

Inspect dining and serving areas to ensure cleanliness and proper setup.

Inform patrons of establishment specialties and features.

Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

Take and prepare to-go orders.

Receive and record patrons' dining reservations.

EDUCATION

Wellington secondary school Nanaimo, British Columbia

High School Diploma, Jun 2010

Throughout high school I was constantly on the principles list or honor roll. Education means a lot to me and I am excited to go to university in the future.

Throughout high school I worked from the time I was 15 years old, I found this taught me how to take on multiple tasks at a time. Keeping my jobs was important and I remained on the honor roll/principles list all throughout this time.

ADDITIONAL SKILLS

Core Knowledge and Functional Skill Areas In depth knowledge of Microsoft Office suites and internet telephone operations. Quick learner of new software applications. Word processing – Ability to type 100 words per minute. Proficient in spelling and grammar in English. Professional verbal/written communication skills.

Personal Attributes Accuracy Excellent organizational skills Confidentiality Planning and Time management Initiative Reliability Stress tolerance Customer-service orientation. Willingness to work in a flexible schedule and high workload



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