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Customer Service Assistant

Location:
Lakeland, FL
Salary:
$12/hr.
Posted:
December 09, 2015

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Resume:

Jodi L. Fitzgerald

**** ****** **.

Lakeland, FL 33805

863-***-****

OBJECTIVE: Secure a challenging position in which I can gain

experience and to utilize my communication,

organizational and problem solving skills in a

healthcare enviornment.

EDUCATION: Polk State College

Associate in Arts, 2009

EXPERIENCE: Chambers Medical Group, Lakeland, FL 2015-current

Chiropractic Assistant

Prepare patient charts, filing, patient check in, answer phones, schedule appointments

Provide treatment such as ultrasound, EMS, and exercises

Work independently and as a team

Work with patients confidential information

Polk State College, Lakeland, FL, 2008-2014

Admin. Assistant to the Dean of Academic Affairs

Provide administrative support to the Dean and Program Directors, faculty, staff and students

Work independently and make independent decisions

Maintain Outlook calendars, contacts and schedule appts

Maintain Excel spreadsheets and Word documents

Prepare Power Point presentations

Maintain and monitor office supplies for faculty and staff

Process travel and maintain budgets and supplies

Prepare requisitions for purchase orders

Facilitate payment of invoices for vendors

Obtain quotes from vendors for budget heads

Process timesheets and faculty contracts for payroll and HR

Data entry using the company database

Faxing, copying, scanning and answering multi-phone lines

Distribute mail

Attend meetings, take and prepare minutes

Run reports

Florida State College at Jacksonville, Jacksonville, FL,

2006-2008 Administrative Specialist

Assist the Associate Dean of Academics, faculty and students

Maintain Outlook calendars and contacts

Maintain Excel spreadsheets and Word documents

Data entry using the ORION database

Process faculty contracts

Maintain supplies for faculty and staff

Build class schedules

Order and maintain textbooks for faculty

Florida State College at Jacksonville, Jacksonville, FL,

2004-2006 Student Advising Assistant

Assist the Student Services Supervisor and students

Utilize office and customer service support skills

ADDITIONAL INFO: Energetic, team player, motivated, multi-tasked,

organized, quick learner, patient, reliable,

customer service skills and highly detailed.

REFERENCES: References available upon request



Contact this candidate