Executive Assistant/Admin Assistant

504-***-**** – Home

504-***-**** - Cell

**** ***** ***

Metairie, LA 70003

ELSIE O. LOWDER

OBJECTIVE:

Continue working as an Executive Assistant in the Hospitality Industry or large company that can use my 26 years of experience. I have excellent organizational, verbal, and written communication skills. Very detail-oriented, professional, reliable, and have a high honor of confidentiality, motivation, as well as exceptional integrity & discretion. I have the knowledge, dedication, attitude, and drive to assist any high level President or CEO of a company with his or her everyday demanding work schedule.

EXPERIENCE:

1997 to Dec. 2015 W Hotels/Le Meridien New Orleans Hotel New Orleans, LA

Executive Assistant to General Manager and Director of Operations

Personal assistant to General Manager and Director of Operations. Perform clerical duties; typing correspondence and reports, filing, answering and screening phone calls. Personal tasks such as tracking expenses, running errands as needed Maintaining a detailed calendar and complex schedule. Schedule flights, hotel and car rental for all hotel personnel. Set up the yearly off property Executive/Managers retreat. Monitor weekly managers/supervisors schedule within the hotel. Attend and take meeting minutes and transcribed for weekly Executive Committee Meetings, Manager’s Meeting, and Operation Meetings Composing of welcome, thank you and apology letters. Make hotel reservations and transportation arrangements for VIP guest and handle customer service complaints from corporate offices. Liaison between hotel personnel, vendors and General Manager. Assist in the Catering Convention Services Department with correspondence and filing. Assist in the HR Department with filing of all confidential correspondence of employees. This position also requires a high level of confidentiality in sensitive issues within the company and Human Resources. Office maintenance (ex. maintaining files & office supplies).

1994 – 1997 Prager Incorporated New Orleans, LA

Corporate Executive Secretary

Executive Secretary to the Executive Vice President/General Manager of the corporation. Support the VP’s of Marketing, Engineering, and Manufacturing. Typing, filing, screening calls, making appointments etc. Maintained their calendars, make all corporate hotel, car and flight reservations. Responsible for all copier machines, fax machines, phone maintenance and cellular phones (maintenance, complaints and supplies). In charge of all office social functions, Catering, Christmas Party, Crawfish Boil, Office Picnic, Coordinate yearly “National Sales Meeting” and “Prager Inc. Gear Seminars” (hotel, restaurant, transportation, etc.) Coordinate Blood Drive three times a year for company.

EDUCATION:

1970 – 1974 Redemptorist High School, New Orleans, LA

PERSONAL:

Born in Cartagena, Colombia, South America

United States Citizen

Married with 2 older children

SKILLS

Microsoft Outlook, Microsoft Excel, PowerPoint, Bilingual in Spanish

REFERENCES:

Available upon request

SALARY:

Negotiable

MISCELLANEOUS:

Awards:

Employee of the month - April 2008

Self Help Classes:

Business Writing Course – Dunn & Bradstreet Seminars

Grammar and Usage Seminar – Fred Pryor Seminars

Effective Management Skills – Dunn & Bradstreet Seminars

Administrative Assistant Course Part I & II - UNO

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