Administrative Assistant Manager
Resume:
Morgan Carlson
West Hartford, CT 06110
*************@*******.***
Dedicated administrative assistant looking to utilize my ten years of experience in the field, providing flexibility, efficiency, and strong communications skills.
Areas of Expertise
Word, Excel, & PowerPoint
Proofing
Reception
Scheduling & Correspondence
Supervision Of A Team
Shipping & Receiving
Flexibility & Multitasking
Mail Sorting & Delivery
Data Entry
Professional Experience
LINIUM STAFFING/ENDURIX STAFFING – Hartford, CT
8/12 to Current
Temporary Employee, 8/12 to Current
Performed various duties as needed for a number of companies in the Greater Hartford area.
Completed a massive file project for Webster Bank, including both physical storage and digital records.
Handled reception duties for NBC 30, including both incoming calls and on-site guests.
Served as the billings administrator for Taylor & Fenn, processing accounts receivable transactions.
OCE BUSINESS SERVICES – Hartford, CT
2/03 to 7/12
Senior Administrative Assistant, 2/03 to 7/12
Served as senior administrative assistant at the Hartford Steam Boiler site. Performed a wide range of duties as needed, including mail and package delivery, reception, scheduling, and copy operation.
Assisted financial and accounting departments with end-of-month statements and presentations, meeting very strict deadlines.
Maintained over a 99% timeliness and accuracy rate at both mail delivery and copy operation.
Composed monthly spreadsheet to display scheduled company events and employee vacations/absences.
Performed high-end copy work featuring GBC or thermal binding, including tabs and multi-copier use.
Proofed copy from the marketing and human resources departments.
Cross-trained at all site functions and trained new co-workers when site manager was unavailable.
GAMESTOP – Boston, MA
11/00 to 12/02
Assistant Manager, 11/00 to 12/02
Oversaw daily store operations while Store Manager was off-site. Led a team of one-to-three employees, trained new staff, and ensured directives and goals from regional management were being focused on and achieved. Performed all duties throughout the store when required, including security, stock, and handling of displeased customers.
Composed monthly shift schedule and kept all employees fully informed about changes.
Oversaw all changes to the store layout and the updating of in-store marketing materials.
Kept store below expected “shrink” totals during all years as assistant manager.
Introduced GamePro training program that enhanced employee performance and helped generate high-margin sales.
Education
Hofstra University Hempstead, NY
9/96 to 6/00
B.A. In Creative Writing
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