Customer Service Manager

Location:

Posted:

December 09, 2015

HAMPTON SMITH

Panama City Beach, FL 32413

*******.*****@*****.***

CAREER OVERVIEW

**/**–12/15 AB w/QMED License – Crosby Tugs, Galliano, LA

Make hourly or other rounds as instructed of all machinery, spaces and equipment

Perform repairs and/or maintenance to assure equipment failure kept to minimum

Ensure fuel and oil transfers are performed safely

Sound fuel, oil, and water tanks and check gauges, fluid levels, and lubricants

Assist with lining up valves and lines for engineers

Maintain equipment inventory and main engine logs

Maintain and operate main engines; change oil and air filters, maintain proper fluids, coolants and oils

Operate and clean centrifuge

Perform housekeeping duties in and around engine room and other duties as directed

Rigger, chipping and painting, and mooring/unmooring

05/12–07/14 QMED / MOTORMAN – NOBLE, Sugar Land, TX

Assisted engineers with maintenance and repair of engine room equipment and spaces

Maintained working knowledge of and complied with safety policies and regulations

2008–2012 SEACOR MARINE, HOUMA, LA

QMED - Qualified Member of Engineering Dept (05/10-05/12)

WIPER/AB (Able-bodied Seaman performing routine sea duties) (2008-2010)

05/05–10/07 HOME MORTGAGE CONSULTANT – Wells Fargo Home Mortgage, Panama City, FL

Originated real estate secured loans and obtained supporting documentation

Interacted closely with applicants and discussed available programs and pricing

11/01–05/05 BRANCH MANAGER/HOME MORTGAGE CONSULTANT, DestinBank, Destin, FL

Interviewed, hired, supervised and evaluated employees to ensure high quality customer service

Mortgage Loan Consultant originating/closing real estate secured loans - Multi-Million Dollar Producer

02/97–11/01 BRANCH MANAGER – American General Finance, Panama City, FL

Monitored and controlled all branch activities for profitability

Selected and hired employees, supervising to ensure awareness and compliance with corporate policy

Extended loan and retail credit, evaluated risks, inspected collateral and closed real estate loans

05/95–10/96 TECHNICIAN – Alabama River Pulpmill, Monroeville, AL

Assisted chemical plant operators in industrial environment

OTHER 1994-1995 MORTGAGE LOAN ORIGINATOR – Magnolia Federal Bank, Foley, AL

1990-1994 BRANCH SERVICE MANAGER – Beneficial Finance, Columbus, MS

1993 MARKETING REPRESENTATIVE – AVCO Financial Services, Inc., Columbus, MS

EDUCATION

Associate of Arts Degree – Jefferson Davis Junior College, Brewton, AL