Jeffrey M. Tonkovich
**** ***** ***** *******, ** 30349
Phone: 678-***-****
acsqpu@r.postjobfree.com
PROFESSIONAL PROFILE
. 16 years of warehouse management experience.
. Six years of lean management experience conducting KAIZEN events, GEMBA
walks, and utilizing 5/S principles.
. Solid experience in staff orientation, training, scheduling, evaluation
and development, balancing the needs of the staff with the priorities of
the institution.
. Ability to prioritize, delegate and motivate in solving problems,
maximizing resources and cutting costs.
. Strength in anticipating problems and needs before they arise; developing
creative solutions.
. Highly creative and innovative in implementing new programs, not afraid
to take risks and make decisions.
. Strong interpersonal and communication skills: able to motivate and
handle conflict, promoting a positive and productive environment.
RELEVANT EXPERIENCE AND ACCOMPLISHMENTS
MANAGEMENT/SUPERVISION
. Managed full scope of warehouse: purchasing, receiving, packing and
shipping of products for multi-million and multi-billion dollar
companies.
. Exercised total supervisory responsibility of a few personnel to over 100
personnel in different settings and environments.
. Authored & implemented employee training manuals, standard operating
procedures and job safety analysis for several organizations.
. Maintained high level of accuracy evaluating performance against industry
standards, keeping error rate below 1% and same day shipping percent of
99.9%.
. Coordinated and managed daily movement of personnel and material in all
the shipping departments (LTL, FTL, and UPS) and the receiving department
in a 350,000 sq ft warehouse with 18 million dollars of inventory.
ANALYSIS/PROBLEM SOLVING
. Merged two inventory/shipping departments, reducing staff, excess space
and equipment resulting in reduced costs and increased efficiencies.
. Established inventory control procedures that stopped employee theft
saving the company tens of thousands of dollars in inventory loss.
. Identified computer system error that was over charging clients,
developed and implemented action plan that resulted in customer retention
in the hundreds and maintaining the company's reputation.
. Managed short-term, high volume, work intensive period - sustaining 24
hour shipping operation
. Converted company from manual inventory operation to computer driven
system
. Tested and evaluated new equipment and computer systems prior to
procurement
. Encouraged employee engagement in the continuous improvement process
resulting in optimizing efficient processes and procedures eliminating
waste saving the Distribution Center over $500,000.00.
. Responsible for implementing and conducting quarterly cycle counts which
resulted in an inventory accuracy of over 98%.
TRAINING/DEVELOPMENT
. Trained staff in computer software for inventory control and product
shipping
. Established leadership training program for team leaders that enable them
to get promoted above their peers.
. Conducted cross training down to the lowest level possible.
COUNSELING/ADVOCACY
. Effectively counseled employees, team leaders and supervisors conducting
quarterly written and verbal assessments, highlighting accomplishments
and need to improve areas.
. Employed progressive discipline that allowed the employee to make the
decision to change and become a better employee.
. Advised subordinates of educational and certification requirements for
advancement.
. Conducted crisis intervention between employees.
WORK HISTORY
Supervisor Atlas Logistics,
Atlanta, GA 2013 to 2015
Warehouse Shift Supervisor Cooper Lighting, Peachtree City,
GA 2007 to 2012
Inventory and Production Manager Monarch Computer, Tucker, GA
2003 to 2007
Warehouse/Shipping Manager MAXXIS, Tucker, GA 1997 to
2003
EDUCATION
BACHELOR of SCIENCE in PHYSICS
Minor: MATHEMATICS
Montana State University, Bozeman, MT
US ARMY CAPTAIN
IOBC
RANGER LEADERSHIP COURSE
Proficient in:
Workforce management system
Red Prairie Warehouse Management
SAP
AS400
Microsoft Office
e-mail acsqpu@r.postjobfree.com
2775 Kayla Court. . Atlanta, ga 30349 . Phone 678-***-****