Computer Science Management
Resume:
Xavier Malcolm
Pickering, ONT. L1X 2H8
**********@*****.***
Objective: Seeking a position with an organization that will allow me to utilize my educational background in Business Administration and Computer Science while providing opportunities for personal growth and development.
Summary of Qualifications:
University Graduate of Computer Science/Business Administration
Strong knowledge of programming languages
Excellent verbal and written communication skills
Strong problem solving and trouble shooting capabilities
Education: University of Windsor Windsor, Ontario
Bachelor of Science specializing in Computer Science 2002
Relevant Courses Includes:
Programming Languages: SQL, Java, C, C++, JavaScript
Software: Microsoft Office 97-2010, XP, 365
Operating Systems: Unix, Windows XP, 2000, 7, 8
Database: Oracle 8.0, MS Access, Dbase, MS Dynamics GP, Cloud computing software
Networking: TCP/IP, Windows NT workstation
Hardware: PC, Printers, Motherboards, RAM, NIC, Modems
Project:
Catalogue Ordering Information System
Environment: JFC Swing, EJB, JDBC, Java, MS Access, SQL
The system allowed users to search and purchase online catalogue items.
The user could also cancel an order at anytime during a particular query.
Programmed Java front-end utilizing MS Access as
the back-end RDBMS.
University of Windsor Windsor, Ontario
Bachelor of Business Administration 2002 to 2004
Relevant Courses Includes:
Finance
Management Information System
Marketing
Accounting Management
Human Resources Management
Util-Assist Inc. Newmarket, ontario
Outage Management/Data Analyst 2014-2015
Responsible for supporting the organization’s clients with day to day analysis, ensuring data is synchronized properly across the AMI (Advanced Meter Infrastructure), the centralized meter data repository (MDM/R), the CIS (Customer Information System) and the ODS (Utility Operational Data Storage).
Review reports, manage and resolve exceptions (errors) across multiple systems.
Troubleshoot customer’s utility issues using various technical tools and data analysis within a Call Centre setting.
Assist in developing business process tools for training and software development.
Provide feedback to software developers and engage in modification and distribution.
Experience: Easyhome Ltd Windsor, Ontario
Manager/System Analysts 2004-2014
Managed day-to-day computer support and networking problems
Assist in the Development of Internal Control Procedures
Install various software application on various Windows/Mac Platform
Addressed Customers concerns and complaints on site and in home
Assist with weekly Data collections activities
Write SQL Queries to meet customer and system requirements
Installed and Tested Database updates, Using/Creating Apps with Salesforce
Pro Tel Toronto, Ontario
System Administrator 2002-2003
Participated in System construction, Analysis, Testing, Implementation and Maintenance
Assisted in the analysis of new system workflow
Provided Maintenance and support to business Clients
Resolved Relational Database Problems on PC platform-writing and executing SQL quires
University of Windsor Windsor, Ontario
Computer Lab supervisor October 2001-April 2002
Assisted other student on general application questions
Assisted in trouble shooting of printers
Assisted student on HTML web projects
References: Available upon request
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