Customer Service Construction

Samuel Immanuel

* ****** ****, ************ ** 08844 Email: ***************@*****.*** Telephone: 908-***-****

PROFILE

Solution focused analytical team player with a passion for continuous improvement. Results-oriented with attention to detail and a dedicated hard worker. Ability to work under pressure with limited supervision. Natural communicator with a talent for inspiring trust and building relationships. Ability to work efficiently at all organizational levels. Proven career record of responding to and managing emergency situations and directing team efforts.

PROFESSIONAL EXPERIENCE

New York City School Construction Authority L.I.C., NY December 2010- Oct 2015

Safety/Construction Inspector – Safety Division

Perform daily inspection on assigned CIP and Line Projects; Inspection includes but not limited to exterior masonry, roof replacement, emergency boilers, flood elimination, lighting fixture replacement, interior upgrades such as Science labs, auditorium, cafeteria, etc. scaffold, sidewalk shed (PE Inspections), equipment, general working condition of the overall jobsite throughout the five boroughs and report negligence in safety precautions

Review plans and specifications of project with construction supervisor and attend pre-construction conferences

Review all required SCA Site Safety documentations on site to ensure Compliance such as Permits, Licenses, OSHA and NYC DOB training records, Safe Work plans, Site Safety Plans, Site Specific Safety Programs, daily check lists, Job Hazard Analysis

Identify Construction and Safety Deficiencies, discuss with General Contractor findings and generate detailed report and follow up to ensure Contractor compliance

Participated in administrative, progress and on-site meetings with architects, engineers, and contractors to discuss and resolve various issues that arose in the field

Conduct Safety Meeting such as but not limited to Pre-Construction, Hot Work meetings, Pre Crane lift., Site Safety Plan Review

Prepare daily activity records and reports

MBN Financial Services (Franchise of All State Insurance) June 2007 – June 2009

Avenel, NJ

Sales Producer

Sold Life, Health, Auto, Home Owners, Business Owners, Renters, Flood and Commercial auto insurance.

Nationwide Insurance January 2007 – June 2007

Cranford, NJ

Sales Producer

Sold Life Insurance.

Total Care Physical Therapy Center April 2004 – June 2006

(Dedicated facility for treatment of accident and work related injuries)

Newark, NJ

Medical Office Specialist

Managed office duties for a Physical Therapy Group with five office locations in Central Jersey.

Submitted insurance claims, pre-certifications and tracked insurance reimbursements.

Acted as interface between physicians, chiropractors, attorneys and other service providers.

Embraced additional duties including ordering supplies and resolving patient customer service issues.

Samuel Immanuel Page 2 (Contd.)

Rainy Multi-specialty Hospital August 1996 – August 2003

(350 Bed Facility) Chennai, India

Director – Department of Physical Therapy / Staff Safety Coordinator

Administration and Teaching

Supervised day-to-day operations of the out-patient department and inpatient care.

oAssured that standards were maintained for quality of patient service;

oConstantly observed overall activity in the department; redirected staff resources as needed.

Designed and implemented administrative programs to streamline process for the improvement of daily operations.

Organized training and development for existing staff and new-hire training classes.

Negotiated and authorized contracts with equipment and material suppliers.

Managed recruiting efforts including screening resumes, interviewing and hiring personnel.

Emergency Response

Initiated risk analysis of work place, prioritized deficiencies for corrections and instituted ongoing evaluations.

Organized and developed logistics for fire and disaster response drills.

Directed in-house upkeep of all fire safety equipment

Management and reporting of all work related accidents and injuries.

Project managed team in Gujarat Earthquake Relief efforts in 2001

Team Leader for Orissa Cyclone Relief efforts in 1999.

Event Planning

Planning and execution of logistics for Annual Conference of the “Association of Cardio-Thoracic Surgeons” in 2000.

Coordinate upfront logistics to ensure that all event details and processes are in place for International Pediatric Conference-Chennai.

Planned, Scheduled and coordinated all details for the Aids Awareness Campaign, Breast Cancer Awareness Campaign and Rural Health Camps.

TECHNOLOGY PROFILE

Operating Systems: Proficiency with Windows 10

Software: Microsoft Office Modules – Word, PowerPoint, Excel, Outlook, Internet Savvy

EDUCATION/CERTIFICATIONS

Bachelor of Physical Therapy

(Christian Medical College and Hospital, Vellore, India)

Life and Health Insurance Producer License

NSAD Series 6

Property and Casualty Insurance Producer License

Basic Life Saving for Health Care Professionals

Samuel Immanuel Page 3 (Contd.)

SAFETY TRAINING & CERTIFICATIONS

NEW YORK CITY DEPARTMENT OF BUILDINGS:

40-Hour NYC Site Safety Manager

32-Hour Supported Scaffold Erector /Dismantler

4-Hour Supported Scaffold user

32-Hour Rigging Foreman course

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION

30-Hour Construction Industry

10-Hour Construction Industry

Safety and Health Specialist in Construction

Mobile Crane Inspector

Mobile Crane Awareness Training

7505-Accident Investigation

7845-Recordkeeping

7500-Introduction to Health and Safety

510-Occupational Safety and Health Standards

2264-Permit Required Confined Space

3010-Excavation, Trenching, and Soil Mechanics

7600-Disaster Site worker

3095-Electrical Standards

3110-Fall Arrest Systems

7415 Steel Erection

7100- Machinery and Machine Safeguarding

521 –Guide to Industrial Hygiene

Flagger Training Course

8 Hour Rigging and Signal Person Training

Global Harmonization Systems

Injury and Illness Prevention Programs (I2P2)

4-Hour PCB Health and Safety Awareness

FIRE DEPARTMENT, NEW YORK CITY

Construction Site Fire Safety Manager (Initial)

Construction Health and Safety Technician- Ongoing

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