Business Analyst
Resume:
Janine A. Bodi
Powell, OH *****
acsqhv@r.postjobfree.com
Career Summary
Business Analyst with 18 years of experience leading business and technical efforts within JPMorgan Chase, Retail Line of Business. Expert in managing and directing processes, developing business integration plans, coordinating conversions and system implementation projects. Self -motivated and challenged by opportunities to grow, develop and lead.
Professional Experience
Unicon Intl Columbus, OH 04/2015 – Present
Senior Business Analyst
State of Ohio DAS (Department of Administration)
Take Business Requirements and translate into Solutions Requirements Document.
Schedule and conducts meetings with Business areas affected (IT, Vendor Deloitte, State Board Employees).
Writing User Stories and Use Cases (Test Cases).
Elicit Requirements through interviews, meetings, business process flow diagrams, business analyst.
Design new system from CAVU to Salesforce (allows Licensure to apply for License directly online instead of having to fill out paper application and send in manually.
Test cases and defects were run within ‘Jama Software’ (Product Management Software and Tools)
Agile experience.
Data Mapping (fields) from old system to new system.
Responsible for focusing to ensure the State Boards were implementing new process for the new system and not focusing on old way. Had to lead them to forget old way and instead to think of how would want it to work in ideal situation so would be able to commit and implement new work processes as well as process improvements as moved to new software platform.
Huntington Bank Columbus, OH 05/2014 – 01/2015
Business Analyst Senior
ATM / Plastics Application
Take Business Requirements and translate into Solutions Requirements Document.
Create project plan using Microsoft Project
Schedule and conducts meetings with our Business areas including outside Vendors such as NCR and IPS MasterCard
Writing and executing test scripts for ATM / Plastics using our internal systems on Passport (known as green screens) as well as using vendor system ESS.
Elicit requirements through interview, meetings, business process, use cases and business analysis.
Analyze current processes and procedures, define alternatives and recommend improvements.
Responsible for running basic SQL queries, for reports and for application support.
Production Support for the ATM application.
JPMorgan Chase Columbus, OH 04/1996 – 05/2014
Consumer Banking Compliance
Compliance Officer 05/2013- 05/2014
In the Compliance Role my focus is on the system teams in developing a process to ensure business objectives are meeting Regulatory and Compliance objectives agendas.
Actively participated in over 40 ES Projects to identify any regulatory or compliance impacts
Act as a subject matter expert on regulations impacting the business
Studied and taken over 25 hours training on compliance and regulations
Business Analyst Lead 05/2010 – 05/2013
Shared Services Group
Gather requirements; translate into Business Document and Functional Document.
Project Manager for the Central Technology Group to standardize systems for all applications to utilize starting 2011 in order to save company money by not supporting different systems that have same end result.
Communicate throughout the project by conducting meetings, email communication, phone calls and through communicator (instant messaging). Clients are spread out internationally, so not always able to meet face to face.
Elicit requirements through interview, meetings, business process, use cases and business analysis.
Switched from Microsoft Project to Clarity and created a new Service Request system for projects that uploaded directly into Clarity to save time from re-entering the Project team members.
Responsible for writing technical specifications to assist in developing the new software/applications.
Business Analyst Lead 02/ 2006 – 05/2010
Enterprise Systems Deposits
Project Manager/Business Lead for Online Interest Rates (ECD-OIR) application.
Responsible for creating and maintaining project plans, assigning tasks, meetings, design, functionality of system and implementation
Work closely with Lines of Business (Retail, Wholesale, Private Bank(Wealth Management), CTO and Liquidity) as well as with internal applications (Demand Deposits, Certificate of Deposits, Data Deposit Solutions, Customer Assist, Retail Financial Services, Corporate Internet Group) to document requirements needed for proposed system development.
Conduct development activities through the Project Life Cycle. Responsible for writing scope documents, requirements, identifying any and all cross impacts, project risks, design, build, testing and implementation of the project. Provided planning and commitments estimates associated dollars for all phases of the project.
Identify new or modified business processes or functional requirements.
Identify current system functions that must be retained or altered.
Determine impact of changes of the current environment.
Identify existing problems that must be solved.
Verify all cross-impacts.
Build and unit test all solution components to comply with the Requirements and Design Specifications
Create effective test scripts/cases based on requirements and design document (Business and Technical) directly on Mercury Quality Center which is the tool used in our area.
Execute all scripts/cases using Mercury Quality Center, conducting system and acceptance testing, validate if passed or failed.
Document results of test scripts/cases.
Regression test scripts for application are both automated and manual. OIR has several password protected screens so cannot automate test scripts. Business Analyst runs manually each cycle they are needed.
Ensure unit tests meet expected results.
Open defects for any test script/case that does not pass during testing.
Work any defect that is routed out to the OIR application, once complete re-route back to appropriate area.
Develop appropriate documentation for Application and End User (when appropriate).
Update readiness in Enterprise Change Management Calendar, including cross LOB impacts.
Responsibilities include but are not limited to, maintaining all interest rates for Checking, Savings and Certificate of Deposit products.
Update all user documentation and Application manual after any changes within application/implantation of project.
Implement into production and validate and changes. Provide post implementation support.
Provide status updates weekly to project manager.
Assisted in developing new functionality and enhancing current applications software for projects.
Responsible for design, testing and implementation for the Annual Percentage Yield Calculator which was part of Enterprise release. My responsibility was to document requirements while working with Customer Assist and Retail Financial Services. The design of how it would work as well as what the screen layout would be was next process in the design. Wrote all test scripts/cases for the new calculator. Validated proper results by comparing OIR results with the Rate Sheet that is crated everyday to branches. Implemented the Annual Percentage Yield Calculator without incident. Online Interest System became the system for all applications to use whenever they need APY for an interest rate.
Manage development of new interest bearing products within the Online Interest Rates application.
Manage team within department. Track their time off (holidays, vacation time and sick time), approving vacation requests as well as input on their reviews. Have been in this lead role for past 2 years.
Ability to multi-task on projects and assignments.
Designed online screens for Online Interest Rates Application.
Business Analyst II (2002 – 2006)
Enterprise Systems – Deposits
Responsible for creating and maintaining project plans, assigning tasks, meetings, design, functionality of system and implementation.
Work closely with Lines of Business (Retail, Wholesale, Private Bank(Wealth Management), CTO and Liquidity) as well as with internal applications (Demand Deposits, Certificate of Deposits, Data Deposit Solutions, Customer Assist, Retail Financial Services, Corporate Internet Group) to document requirements needed for proposed system development.
Conduct development activities through project life cycle. Scope, Requirements, identifying cross impacts, risks, design, build, testing and implementation. Provide planning/commitment, associated dollars for all phases of the project.
Identify new or modified business processes or functional requirements.
Identify current system functions that must be retained or altered.
Determine impact of changes of the current environment.
Identify existing problems that must be solved.
Verify all cross-impacts.
Build and unit test all solution components to comply with the Requirements and Design Specifications.
Create effective test scripts/cases based on requirements and design document (Business and Technical) directly on Mercury Quality Center which is the tool used in our area.
Execute all scripts/cases using Mercury Quality Center, conducting system and acceptance testing, validate if passed or failed.
Document results of test scripts/cases.
Bank One Columbus, OH 05/1996 – 12/2001
Business Analyst I
Time Deposit Accounting (Savings System)
Manage development of new consumer and business savings products (Hogan-TDA).
Maintain bank control functionality including statements and product pricing.
Support affiliate banks with processing issues.
Assist technical staff in the resolution and communication of production problems.
Provide updates to user manuals.
Lead Analyst for Year 2000 (Y2K) Project September 1997 to February 2001.
Responsibilities included writing test scripts using manual template (no automated tool available to our application at this time). Documented every scenario possible with date involved as well as making sure no other part of system/ application was changed.
Validated each test script/case during system and unit testing to show if passed or failed. If failed had to decide when was fixed and ready to be retested.
Used Easytrieve tool to obtain test account numbers to use for testing.
Worked with technical staff to ensure everything was being tested.
Printed documentation and attached to script in order to validate scenario.
Implemented changes and project on first day of 2000.
Supported Production and worked tickets daily whenever needed.
Calculated interest for savings accounts when needed.
Other Jobs
NBD International Ravenna Ohio : Consultant 1994-1999
Sterling Commerce Dublin Ohio: EDI Screen Development 1994-1996
Education/Certificates
Bachelor of Science – Computer Management Franklin University 1995
Associates of Science – Business Administration Franklin University 1993
Business Analyst Certification (Fast Start in Business Systems Analysis) Systemation
SQL – Microsoft Certificate Babbage & Simmel Oct. 2015
Scrum Master Certificate (studying for Certification) Babbage & Simmel Nov. 2015
Training Courses
Problem Solving, Problem Analysis Methods, Cause and Effect, Solution Design, Solution Implementation, Survival Skills for Analyst, Project Management Courses, Internet Basics, HTML and Business Analysis Theory and Practice (BABOK) In process of studying to CBAP certification as well as SCRUM Master Certification (will have Scrum Master by end of year).
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