Customer Service Quality

Erica Smith *** w. Indian school Rd. ***** phoenix, Arizona *.**********@*****.*** 248-***-****

Objectives

I want to succeed in a stimulating and challenging environment, building succeed of the company while I experience advancement opportunities.

Education

Life Skills

June 2009 Computer

4.0 student

Experience

Room Attendant June 2015 – December 2015

Motor City Casino/Hotel

Acknowledges and greets guests in public space with a warm, friendly greeting, Reviews daily inventory of room, arrival and departures, cleaning of hotel rooms/condos including; dusting, vacuuming, changing bed linens, cleaning bathroom, lobby and common areas. Comply with all resort safety guidelines.

Production Operation aug 2014 – January 2015 New Center Stamping

Performing production work in factories. Operates, Tends, Stop and Clean Machines. Assembles finished product. Insect’s product to ensure High quality.

Caregiver/Direct Care November 2013 – may 2014 Detroit Human Services

Assist their clients with eating, toileting, light housekeeping and dispensing medications. Achieve the activities of daily living, such as maintaining good hygiene and dressing themselves etc.

Skills

Self-sufficient and proactive

Client & partner hospitality

Attention to details

Leadership communications skills

Organizational skills

Multi-tasking

Customer service

Ethics

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