DENISE MORGAN

317-***-****

acsqbv@r.postjobfree.com

Work Experience

1

IMMI 1981 to 2015

Customer Service /Planner 2008 to 2015

Received Electronic Data Interchange (EDI)to fulfill customer orders

Resolved customer concerns

Work with customer to resolve increase in demand

Worked with customer to insure positive customer experience

Collaborated with UK, Mexico and US operation teams to ensure JIT manufacturing and shipment of customer orders

Arranged air shipments for product to meet customer demand

Tracked on-time shipping for customers Using Microsoft office software

Entered customer orders into Oracle 11I Customer order entry

Ran order acknowledgements in Oracle Customer Reports to send to customer

Scheduled and ordered parts for UK plant utilizing Oracle MRP Purchasing software

Production Scheduler, Planner/Buyer 1998 to 2008

Developed production schedules for production line according to lean manufacturing and capacity of production lines

Reviewed production schedules and staffing to determine personnel and material requirements and material priorities.

Conferred with department personnel to determine progress and needed changes

Calculated required amounts of labor or materials

Arranged for delivery and assembly of supplies or parts to expedite flow of materials and meet production schedules

Procured and maintained inventories of material or supplies to meet customer demand

Monitored stock and inventory levels to determine proper safety stock

Purchased the highest quality parts at the lowest possible price and in the correct amounts

Regulated and reduced transportation costs by JIT receipt of components

Warehouse/Shipping Manager 1996 to 1998

Managed warehouse team operations (pulling components for orders)

Managed shipping operations team to ship per customer ship method

Managed receiving teams (Receive, inspection & put away)

Supervised 15 to 20 employees

Work Center Leader/Supervisor 1994 to 1996

Supervised 50 team members(training, production levels, continuous improvement)

Supported human resources by conveying company policies to employees

Member of interview team responsible for evaluating and recommending potential new employees …

Assembly Line Leader 1990 to 1994

Assigned work for assembly area to execute planned schedule

Made sure parts were been delivered to the line to meet schedule

Worked with team and supervisor to execute schedule

Sewing Operator 1981 to 1990

Sewed safety restraints for Semis, (belts, bunk restraints) Construction belt

Assembled parts for orders

Education and Certifications

Leadership classes at University of Indianapolis(Supervisory), 1993

Lean Six Sigma Yellow Belt

Dale Carnegie Leadership for Managers, 1997

Sheridan High School, 1976

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