Customer Service Office

In my previous position as an Office Assistant * in the Earth and Atmospheric Science Department at the University of Houston, I was able to utilize my administrative and organizational skills, while showing true commitment to my job responsibilities, inputting attention detail, all while working with speed and accuracy. As an Office Assistant 2, I was able to demonstrate several job duties as it pertained to my position, while maintaining various day-to-day office operations. I want to bring the knowledge and insight gained through these various experiences into this position and department.

I look forward to new challenges and new experiences. I am dedicated, reliable, and I have the ability to work well in a team environment, as well as independently. I am also able to communicate and interact effectively with individuals of all levels.

I greatly appreciate your time to review my credentials. I hope that you find my experience, qualifications and character to match your needs in this filling position.

Thank you for your time and consideration.

Sincerely,

Billie D. Thomas

OBJECTIVE

I am seeking employment with a company where I can grow professionally and personally. I seek challenging opportunities where I can fully use my use my skills for the organization. I am efficient in Microsoft, Outlook and PowerPoint. I believe great customer service makes an office stand out!

EDUCATION

I graduated from North Shore Senior High School in 2009. I attended San Jac College North and currently have 39 hours towards an Associate Degree.

EXPERIENCE

Office Assistant 2, the University of Houston

Houston, TX 2013-2015

Responsibilities

●Customer Service: greeted students, staff and faculty

●Managed the front office

●Assisted faculty, staff and students

●Ordered office supplies for the office

●Created vouchers and Journal entries

●Created department work orders

●Distributed mail to the department mail boxes and handles UPS and FEDEX packages

●Reserved conference rooms for meetings upon request

●Assisted with property management

●Filed documents, handled phone calls and took messages

●Heavy data entry

After School Counselor, the YMCA

Houston, TX 2010-2011

Responsibilities

●Maintained job site

●Provided customer service to parents, students, teachers

●Tutored/Mentored students of all ages

●Coordinated children’s activities for the day

Receptionist/Nurse Assistant, Dr. Athari’s Office

Baytown, TX 2008-2009

Responsibilities

●Managed front office

●Provided customer service to patients and doctors

●Scheduled appointments and followed up with patients regarding appointments

●Filed patient charts

●Assisted with EEG’s

●Assisted with patient vital signs

Transporter, East Houston Regional Medical Center

Houston, TX 2007-2008

Responsibilities

●Transported patients from room to testing room

●Filed patient charts

●Maintained the work station

●Assisted with vital signs

REFERENCES

Available upon request.

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