Sales Supervisor
Resume:
HARVEY A. GRAFIL
Block ** lot ** Governor Licaros Street
BF Resort Village Las Pinas City
E-mail : ************@*****.***
Experience Airfreight 2100, Inc. January 2015 – present
Seafreight Ops Supervisor
Ensures that subordinates accept shipments picked up by the couriers, conduct proper piece count of shipments, performs appropriate scans and check actual shipments versus HAWB attached to the package.
Ensures that subordinates sort all accepted shipments to its appropriate provincial destination and accurately write down all relevant information on the transfer manifest.
Ensures that subordinates perform 100% scans on all IP and DP Seafreight shipments being received and dispatched to avoid missort and missed scans.
Ensures that subordinates turn over all shipments to the assigned person/s loading the shipments to the appropriate mode of transport ( air, land or sea) or loading these shipments directly as the case maybe.
Ensures that all shipments pre-alerted by provincial stations are released and picked up from various Domestic Shipping Lines.
Ensures that picked up shipments from various Domestic Shipping Lines are complete by closely monitoring if actual piece count and checking through the Shipping Lines HBL form is being done.
Monitors proper and accurate cutting of House Bill of Lading to ensure correctness of data/information.
Ensures that subordinates perform pre-alert on all shipments being handled/turn over through e-mail and/or fax/phone.
Entertains inquiries on status of shipments as needed.
Monitors volume and delivery performance of all incoming and outgoing shipments through accurate, regular and on-time report preparation.
Ensures the cleanliness of work area and cage.
Makes sure that all shipments being held on cage are accurately and completely reflected on the bin card.
Makes sound decisions and within the company policies relevant to the operations being handled whenever necessary and upon the approval and/or knowledge of the immediate superior.
Makes sure that all supplies/material needed for the conduct of duties and responsibilities are always readily available.
Handles shipments bound for provinces with problems such as shipments for trace, return to sender and other delivery problems.
Entertains customers, provincial stations and delivery agents inquiries and complaints regarding status of shipments with delivery related problems.
Monitors seafreight shipments with special delivery instructions and ensure that delivery instructions are being followed by stations and delivery agents.
Performs and or implement quality systems and ISO related activities.
FEDEX / Airfreight 2100, Inc. February 2007 – present
Seafreight Ops Station Agent
Handles shipments bound for provinces with problems such as shipments for trace, return to sender and other delivery problems.
Entertains customers, provincial stations and delivery agents inquiries and complaints regarding status of shipments with delivery related problems.
Monitors seafreight shipments with special delivery instructions and ensure that delivery instructions are being followed by stations and delivery agents.
Performs and or implement quality systems and ISO related activities.
FEDEX / Airfreight 2100, Inc. March 2004 – February 2007
Messengerial Operation Agent
Closely monitors the movement of shipment/s every step of the way for each messengerial account through constant communication with all concerned AIR 21 messengerial contractor’s.
Prepares weekly status report of movement of shipments derived from Domestic Freight System (DFS) and other sources of information for management use.
Closely coordinates all pertaining information for and in between Airfreight 2100 and all Air21 messengerial contractor’s through constant and close communication using all mediums: e-mail, telephone, and even face-to-face meetings.
Proactively attends and responds to clients’ request with full courtesy.
FEDEX / Airfreight 2100, Inc. December 2003 – March 2004
DEO for Sales and Marketing
Encodes all data for system requirements
Prepares billing and other documents for AE’s requirements
Acts as back-up for sales coordinators
Handles customer inquiries and requests.
Education STI College
Bachelor of Science in Computer Science, 3rd Year
Trainings 8D Approach Trarining
August 2015
Basic Supervisory
July 21-23, 2015
Fundamentals of Project Management
July 7, 2015
English Fluency
April 21-22, 2015
Coaching and Mentoring
April 14-15, 2-15
Essential English Grammar Review Training
April 7-8, 2015
Dangerous Goods Specialist Class 7 Training
April 2015
Dangerous Goods Specialist Training
October 2008
ISO 9001 : 2000 Awareness
August 2006
Economics of Living and Planning Program
April 2004
Domestic Courier Course
June 2004
Skills
Dangerous Goods Specialist
Microsoft Word
Microsoft Excel
Power Point
Data Encoding
Reference
Victor Camide
Operation Supervisor
F2 Logistics
Benjamin Cadalzo
Operation Supervisor
Airfreight 2100 Inc.
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