Customer Service Machine Shop

R.MUTHAMILPANDIYAN

Phone: 043**-******; Mobile: +91-999*******; E-Mail: ******************@*****.**.**

To work with a professional managed organization in a position where the work is challenging and there is operational freedom to achieve the objects/goals. The position should provide opportunity for learning and growth.

PROFESSIONAL PROFILE

A seasoned professional over 10 years of experience in Auto motive & Manufacturing Industries in Supply chain- Inbound & outbound machining operations of the material.

Trained in SAP R/3 ECC 6.0 Materials Management Module in Horizon Chennai.

SAP Material Management Training in horizon, Chennai.

Significant exposure of Warehousing & logistics in manufacturing industries customers.

AREAS OF EXPERTISE

Machining operation-Inbound & out bound materials: -

Material procurement from suppliers as per production schedules & Projects.

Materials to be dispatched on time as per the customer & Project requirement.

Improving Machining operational efficiency as per the customer stratification.

ORGANISATIONAL EXPERIENCE

Worked with M/s. Grind Well Norton as a customer service officer.

Worked with M/s. CAPRICORN LOGISTICS PVT LTD.as a Warehouse Executive Mar 13’to Apr 14.

Worked with M/s. SRI PRANAV TECH. as a Machine shop Supervisor from Jun’10 to Jan13.

Worked With M/s. TOOLING SYSTEM, as a Tool room & Quality supervisor from Oct’03 to Apr’07.

Worked with M/s. SUPREME INDUSTRIES. as a machine shop supervisor from Sep’01 to Oct’03.

SOFTWARE SKILLS

SAP MM-Material Management.

NDT-Non Destructive Testing.

Pro-e.

From Apr’14 to Till Date with Grind Well Norton

Customer service officer & warehouse In charge.

Resolve the customer complaints on time.

Coordination with customer and ensure appropriate orders will deliver to the customer as per their needs.

Coordination with customer and factory and ensuring material delivery date will prepone as per the customer needs.

Co-ordinate with the logistics partners (safe express) and resolve the customer delivery issues.

Tracking dispatch details.

Internal material movement will organise from warehouse to warehouse if materials is if materials is badly require for customer.

Coordination with customer and share to factory planning team about additional forecast scheduling to fulfil the customer requirement.

Urgent requirement orders will deliver to the customer based on the concept of “Direct dispatch from the warehouse”.

Ensuring FIFO allocation for the customer.

Rejection material will take back from the customer through the concept of” Reverse logistics operation” from factory.

Ensure timely order confirmation with customers and ensure timely delivery the material based on the purchase order.

From March’13 to Apr”14 with M/s. CAPRICORN LOGISTICS PVT LTD.

Warehouse Executives:-

Handling a SEZ Import operation for “Idea cellular limited”.

Take care of SEZ Bill of Entry Preparation& online filling process.

Ensuring on time resolution of Customs issues for Nokia & Flextronics customer’s consignments.

Communicate to the customer about their shipments status.

Preparing the DSR Daily For different circle wise.

Preparing the inventory report, warehouse stock report, vehicle Monitoring report, Inward & Outwards report on daily basis.

Take care End to End inbound operation for entire project rollout.

Preparing the goods receipt note for all Import Inbound consignment materials in the ERP (Oracle R12) system.

Vehicle optimization will take care by the way of proper route planning and material planning.

Proper rote planning will be done through coordination with planning team and project team.

“End to End” RS & R materials handled through Reverse logistics operation.

Ensuring appropriate document prepare for the outbound operations.

Ensuring stock accuracy through “Bin Card and cycle count updating”.

Material will track based on the ASN Report

From Jun’10 to Jan’13 working with M/s. SRI PRANAV TECH

Machine shop supervisor Operation:-

To manage the machine shop in the shift.

Organizing daily work at shop floor

Arranging, repairing and maintaining tools

Utilization of manpower accurately

Handling skilled manpower and administration of shop floor

To follow up the Materials from the suppliers.

Dealing with customer, ordering, sorting out problem.

Preparing charts$ inspection reports for mentioning the variations in the product quality.

Completed assigned tasks on material work orders.

Interaction with customer to solve problem in component dimension.

Maintained the records of different equipment and tools.

Providing suggestion to bring the quality to meet company’s standards.

Inspected materials and parts of defects.

From Nov03 to Apr’07 with M/s. TOOLING SYSTEM.

Tool room & Quality supervisor.

To manage the tool room in the shift.

To follow up the moldings’ from the suppliers.

Dealing with customer, ordering, sorting out problem.

Preparing charts$ inspection reports for mentioning the variations in the product quality.

Completed assigned tasks on tooling work orders.

Preventive & Break down maintenance of all tools running in a production.

Interaction with customer to solve problem in component dimension.

Interpret drawing and fabricate work piece according to its specification shape and size of the dimension.

Properly selection cutting tools and depth of cut& speed to control the dimension and making sure machine shop run efficiently.

Providing suggestion to bring the quality to meet company’s standards.

Record preparation of tool history coordinating with purchase, planning, stores, tool room

Provide information related to assigned duties to workers.

From Sep’2001 to Oct ’2003 working with M/s. SUPREME INDUSTRIES,

Machine shop supervisor Operation:-

Organizing daily work schedule at shop floor

Arranging, repairing and maintaining tools

Handling skilled manpower and administration of shop floor

To follow up the Materials from the suppliers.

Dealing with customer, ordering, sorting out problem.

Preparing charts$ inspection reports for mentioning the variations in the product quality.

Completed assigned tasks on material work orders.

Preventive & Break down maintenance of all tools running in a production.

Interaction with customer to solve problem in component dimension.

Properly selection cutting tools and depth of cut& speed to control the dimension and making sure machine machine shop run efficiently.

Providing suggestion to bring the quality to meet company’s standards.

Inspected materials and parts of defects.

Provide information related to assigned duties to workers.

Check and inspect finished work piece using appropriate measuring instruments.

ACADEMIA

SSLC- Govt Boys Higher Sec. School, Dharmapuri in 1998 with 67%.

D.M.E, D.D.C.S.M Polytechnic Pal code in 2001 With 72%

B.E (Mechanical) from Anna University, TPGIT Vellore, in 2010 with 57%.

PERSONAL VITAE

Date of Birth : 17th Feb’1982

Permanent Address : # 3/810-B Govindass Nagar

Manthoppu, Dharmapuri 636701

Communication Address : # 3/810-B Govindass Nagar

Manthoppu, Dharmapuri 636701 .

Date:

Muthamilpandiyan R

Place:

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