Inside Sales
Resume:
Bruce Orey
South Lake Tahoe, CA. 96150
OBJECTIVE:
To obtain a position in Sales, Marketing or Customer Service utilizing my 30 years of diversified experience.
QUALIFICATION SUMMARY:
Excellent relationship building with customers and co-workers.
Excellent written and verbal communication skills both with customers and management.
Proficient in the use of the Internet, MS Word, MS Excel.
Self- starter with a can-do attitude.
EXPERIENCE:
Sterling Payment Technologies 9/12-11/15
Telesales Representative
Set appointments for outside sales representatives by cold calling companies from lead sheets. Researched databases such as Hoovers, Data.Com and Reference USA to find a contact for these companies . Input and edited information into MS Excel spreadsheets as well as input and edited appointments into Sales Force Database. Sent letters out to contacts to confirm appointments as well as to solicit for appointments using MS Word.
Ridge Tahoe Resort, Stateline, NV 11/11-9/12
Owner Referral Representative
Booked tours for a sales presentation at The Ridge Tahoe Resort. Sent reservation letters to the guest by way of email. Updated and printed out MS Excel spreadsheets. Sent out reports daily on the internet. Researched database for owner’s information. Contacted friends and relatives of resort members to invite them to a complimentary stay at the resort. Carefully documented all outgoing phone calls.
Worldmark by Wyndham, Zephyr Cove, NV 4/08-1/09
Resort Host
Assisted resort guests in coordinating outdoor activities and making reservations for events. Booked tours for a sales presentation at Worldmark by Wyndham. Updated and printed out MS Excel spreadsheets. Sent out reports daily on the Internet. Researched database for owner’s information. Contacting guests at their home to invite them to go on a timeshare presentation and answer any questions they might have. Carefully documented all outgoing phone calls.
Vacation International Resorts, South Lake Tahoe, CA 8/07-12/07
Concierge
Assisted resort guests in coordinating outdoor activities and making reservations for events. Booked tours for a sales presentation at Vacation International Resorts. Contacted guests in their room to inquire if everything is alright. Totaled all payments for activities at the end of shift and reported information to Marketing Manager. Maintained up to date knowledge on all resorts activities being offered. Maintained positive relationships with guests of all ages.
SKILLS: Proficient with the PC, Microsoft Excel, Microsoft Word, Internet, Sales Force Database
EDUCATION: West Valley Junior College, Saratoga, CA – June 1979
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