PROFESSIONAL SUMMARY
Training and organizational development professional with extensive experience in developing, implementing, managing, and selling training solutions to close skill gaps and increase employee and organizational performance
Core strengths include:
Ability to align tasks with vision and values
Organizational development (including building a corporate university)
Strong leadership abilities to build high-performing teams to foster cultural change
Design training solutions to close performance gaps and achieve business goals
Evaluation of training effectiveness
Ability to write training operations, procedures and materials
Lead projects to completion with results
PROFESSIONAL EXPERIENCE
Cabela’s, Noblesville, IN 2015-Present
Systems Trainer
Principle trainer to educate store employees on HR/Training systems, company policies, department procedures, customer service, product knowledge, and POS technology
BMWC Constructors, Inc., Indianapolis, IN 2013- 2014
Director of Training and Development
Manage training department and BMWC University
Principle developer of corporate university and training and development programs (e-learning and instructor led); including Field Supervisor Training, Program Engineer Curriculum, and soft skills
Designed and implemented performance management processes for BMWC Constructors
IVY Tech Community College, Indianapolis, IN 2011- 2013
Corporate College Account Executive (promotion from Program Manager)
Responsible for the sales function at the regional level. Duties include prospect, perform training needs analysis, work with fulfillment staff to develop quality programs, and sell corporate training to central Indiana businesses
Principle designer of DDI Leadership Development model for Central Indiana Region
Served on departmental, regional, statewide committees, and chamber of commerce organizations
Program Manager-Manage Prioritize Grant ($1 million training budget) to provide education programs (associates degree and certifications) to central Indiana’s unemployed and dislocated workforce
Researched, identified, developed electronic systems technician (EST) program curriculum with national certifications
Downsized-due to economic condition of state’s construction industry (June 2009-December 2010)
F.A. Wilhelm Construction, Inc., Indianapolis, IN 2007- 2009
Corporate Training Director
Manage training department and Wilhelm University
Principle developer of corporate university and training and development programs (e-learning and instructor led); including new hire orientation, OSHA, quality, soft skills
Designed and implemented performance management processes for F.A. Wilhelm and two subsidiaries
Designed new, state-of-the-art learning center as a multi-purpose learning environment
Roche Diagnostics Operations, Indianapolis, IN 1994-2007
Internal Training Consultant (promotions-various training roles)
Training supervision of production trainers and training coordinators
Developed system requirements and implementation plan to launch SAP and learning management system (LSO)
Utilized Kirkpatrick’s Training Evaluation Levels and saved $5,000-13,500 / training hour (R.O.I.) by converting new hire orientation from classroom training to e-learning
Increased production by 17-33%, employee performance, reduced downtime and quality errors by using quality control model for packaging lines
EDUCATION AND CERTIFICATIONS
Bachelor of Arts, Sociology DePauw University, Greencastle, IN
Sales Training Dale Carnegie Institute
Skills for an Empowered Workforce Instructor DDI-Development Dimensions International