Customer Service Sales

Summary

Highlights

Experience

Accomplishments

Education

Skills

Eunice Lopez

**** *. **** **** #***, Houston TX 77088

Cell: 832-***-****

**************@*****.***

Experience sales professional highly effective at meeting and exceeding sales quotas on consistent basis. Friendly, knowledgeable and hard-working team player. Seeking to build upon years of experience in new position. Organized

Inbound and Outbound Calls

Staff development/training

Excellent multi-tasker

Strong communication skills

Team player mentality

Display design

Enthusiasm

Proficient in MS Office

Walmart April 2014 to October 2015

Department Manager

Houston, TX

Answered customers' questions and addressed problems and complaints in person and via phone. Met incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Trained all new sales employees on effective techniques. Increased purchase totals by recommending additional items. Worked flexible schedule to accommodate changing customer levels. Organized items in visually appealing manner.Created attractive displays. Just energy March 2010 to April 2014

Customer Service

Laredo, TX

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficient.

Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Have been recognized by peers and management for going above and beyond normal job functions. Routinely helped as many as 10 customers each day in a high-volume retail. Met monthly sales goals for 4 months straight.

Consistently exceeded daily sales targets with an average of 15% increase. Promoted to Department Manager after only 4 months. High School Diploma

Laredo, TX

Administrative

Excellent Communication

Computer Literate

Customer Service

Office Equipment

Persuasive, Sales

Strong development leading skills

Fluent in Spanish, English

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