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Sales Customer Service

Location:
San Francisco, CA
Posted:
December 07, 2015

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Resume:

Allison M. Carroll

**** *********** **** ****, *********, NC 28216

H: 704-***-**** C: 704-***-**** acspyp@r.postjobfree.com www.linkedin.com/in/AllisonMCarroll

Summary Sales and Market Manager of industrial equipment, systems and services in targeted, vertical markets. Foundation of sales, marketing and engineering leadership in multiple distribution and direct sales channels. Accomplished in:

Strategic Marketing

Sales Lead Identification

Networking/Follow-up

Customer/Vendor Relations

New Product Introduction

Customer Service

Consultative Selling

Business Development Equipment and Systems Sales

Territory/Account Management

Customer/Distributor Education and Training

Product Applications and Troubleshooting

Complex Team Matrix Collaboration

Experience:

2012 – 2015 Industry Business Manager, Baldor Electric, Charlotte, NC

A leading manufacturer of industrial electric motors, drives and mechanical power transmission products. Subsidiary of the ABB Group. $40B in annual revenues, 150,000 employees worldwide

Responsible for driving industry specific sales growth in North America through engagement and coordination with Baldor and ABB sales channels, distribution networks and ABB’s Global Marketing team.

Planned, directed and led marketing strategies for industrial motors, variable frequency drives, mechanical power transmission products and packaged solutions within Water and Wastewater industry sector ($60 MM sales target). Developed and implemented business and marketing plans based on market analysis, internal surveys, networking and customer feedback.

Identified and cultivated strategic relationships with key industry companies including pump OEM’s, engineering consultants and businesses focused on the Water Industry.

Directed ABB/Baldor’s involvement in the Hydraulic Institute (HI) including developing/updating standards and guidelines, and hosting webinars and technical presentation on behalf of HI.

Managed company participation in over 10 industry trade shows, including product/technical content, promotional material and customer events.

Provided market trends and VOC input to management team to drive new product development for market expansion overseas.

Led cross-functional teams developing marketing communications and sales collateral including new product training, industry overview PowerPoint presentations, and brochures featuring ABB and Baldor products in the Water/Wastewater industry.

Identified over 1000 project opportunities using Reed Construction and Global Water Intelligence, contributing to 4 new accounts in 2015, adding ABB and Baldor products to their motor specifications for projects.

Facilitated Water Forum at ABB trade show, collaborating with customer, sales team and event coordinators. Attended by over 100 customers and featured in www.AutomationWorld.com.

2000 – 2012 Senior Sales Engineer, E.W. Klein & Company/Gardner Denver Nash LLC, Charlotte, NC

$2B subsidiary of Gardner Denver, GDN is the world’s leading supplier of liquid ring vacuum pumps, compressors and packaged systems; Klein is GDN’s top US manufacturer’s rep.

Sold pumps and engineered pump systems to Power, Chemical, Mining, Industrial, Food & Beverage, Water and OEM markets.

Tripled territory sales from 2001 to 2011.

Managed and developed a $1MM key national account.

Exceeded sales goals by 50% in 2008, 15% in 2007, 40% in 2006 and 50% in 2005 through effective product applications knowledge, technical competence, customer rapport, communication skills and customer service.

Developed and executed company’s first pump maintenance seminar, generating incremental sales of $250k to $500k annually.

Trained and supported 12 new distributor employees on product portfolio and applications. Conducted over 25 technology and customer training seminars.

1994 – 2000 Process Sales Engineer/Offshore Market Manager, AWC, Inc, New Orleans, LA

$70MM multi-state manufacturer’s representative and distributor of process and filtration equipment, instrumentation, and automation products and systems.

Sold process equipment to refineries, petrochemical plants and offshore Gulf-of-Mexico oil and gas production facilities. Responsible for outside sales, account management, account prospecting and acquisition, applications, proposal generation, job costing/profit, inventory assessment, expediting, budget preparation and forecasting, and planning/conducting sales presentations. Reported to VP. Products included filtration, fluid clarification, dehydration, and separations equipment and systems manufactured by Pall Corporation and SPX/ Pneumatic Products Corporation.

Doubled territory from $1.2MM to $2.4MM in 5 years.

Exceeded sales goals by 50% in 1998.

Ranked first in sales revenue in 1998 for Louisiana business unit.

Ranked first in company-wide Process Division sales 1996-1998.

Composed, wrote and published three marketing articles featuring filtration technologies in Chemical, Oil and Gas publication.

1987 – 1994 Exxon Company, USA, New Orleans, LA

Senior Project Engineer, Oil and Gas Offshore Fields (12 structures), 1989 – 1991

Managed two $MM field turnaround projects. Received “Award of Contributing to Excellence” for executing two projects on time, under budget and excelling in safety and environmental impact.

Trained and mentored 2 new engineers in facility surveillance and project management fundamentals.

Assessed ship-to-platform collision risk and made recommendations for minimizing risks, saving $1.5+MM/year in labor and equipment maintenance.

Project Engineer, Offshore Oil and Gas Production Facilities, 1987 – 1989

Executed $1MM turnaround project on time and under budget.

Acquired experience in separations technologies, treating equipment, piping and valve design, dehydration systems and utility systems.

Education: BS Mechanical Engineering, University of Tennessee, Knoxville, TN

Summa Cum Laude: 3.9/4.0 GPA

Systems: Filtration, dehydration, pumping, piping & valves, pressure vessels, tanks, heat exchangers, instrumentation, motors, drives, fluid clarification, facility repairs/ upgrades/expansions.

Awards: ALCOA Merit Scholarship and Outstanding Achievement

Civic Leadership: Former President, Board member, Grace House of New Orleans, Inc.



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