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Management Manager

Location:
Louisville, KY, 40241
Posted:
December 07, 2015

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Resume:

E-MAIL: ********.***@*****.*** 502-***-****

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Professional Summary

Selwyn (Tony) Igwe

I over 15 plus years of experience in Information Technology arena, Information Technology Strategic planning, development and delivery. Extensive Project Management experience, including the ability to manage complex projects across multiple departments and sites serving a variety of diverse needs; has proven leadership ability and analytical skills with excellent track- record in building and leading diverse teams and IT management. Extensive Application Development Technical Lead experience, and IT Governance - extensive functional lead and project management experience, provide cost effective management, rationalization, and simplification of the organizations systems and projects; establish and enforce IT policies, best practices, strategic and tactical decision- making processes, systems and technology portfolio and lifecycle management, program and project management, development standards, and methodologies, etc.

Skills Summary

Information Technology Infrastructure

Library (ITIL V3)

Oracle Applications DBA –9i, 10g, 11gR2-

RAC-ASM, & 12c

Oracle E-Business Suite 11gR2 RAC

Oracle E-Business Suite R12.1.3, R12.2.3

R12.2.4 RAC, OBIEE

Oracle Supply Chain

Oracle Time & Labor / Human Capital

Management

Oracle Purchasing / Contract

IT Infrastructure Development / Integration

Windows Active Directory

Oracle identity & Access Management

Oracle Internet Directory

Oracle Recovery Manager (RMAN)

Oracle Transportation Management

(OTM) Install & configuration

Change Management

Incident Management

Oracle Table/database Compression

Oracle Fusion Middleware Administration

including Forms/Reports Setup

Oracle Service Oriented Architecture (SOA)

Oracle WebLogic; EDQ installation &

configuration

Oracle PL/SQL & SQL/Plus

IBM AIX on POWER SYSTEM / IBM AS/400 series

Microsoft Windows Server Administration

Oracle transparent Data Encryption (TDE)

SQL Server Database Administration

Project Management

Oracle Security/Enterprise Security

Oracle Identity Management Installation &

Configuration

Enterprise ERP

Oracle Enterprise Manager 12c

Enterprise Architecture Planning

Oracle Data Guard

Service Now Platform/Help Desk Support

Asset Management

Problem Management – Modules

Oracle transparent Data Encryption (TDE)

E-MAIL: ********.***@*****.*** 502-***-****

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Professional Experience

Omnicare, INC., Cincinnati, OH Nov 2013

Enterprise Technical Architecture Manager

Collaborate with program/project senior management and the service strategy and design team, this position will be responsible for conception, planning, and implementation of ServiceNow capabilities within an enterprise IT organization, including ITIL processes, service management, asset and configuration management, software asset and contract management.

Provide technical support to application development teams. Serve as the point of contact for Oracle Corporation; Enforce and maintains database constraints to ensure integrity of the Database, and administer all database objects, including tables, clusters, indexes, views, sequences, packages and procedures.

Co-ordinate the development of architectural frameworks and lead the population of these frameworks with coherent and consistent architectural views while ensuring that the architecture framework is appropriate in the context of the business environment; Responsible for establishing the scope of the enterprise in question, setting down architectural principles and vision and for ensuring the rigor and integrity of the enterprise architecture, together with associated deliverables.

Co-ordinate with helpdesk support services to provide ServiceNow Administration leadership, continuously analyzes overall deployment performance and design improvements.

Responsible for effective provisioning, installation/configuration, and test-planning of systems and software and related infrastructure.

Provides technical support to IT systems including monitoring and Tier III / advanced problem- resolution for all of the client and development problems.

Evaluates requests for hardware, software, and services; researches and recommends solutions to technology needs, compatible with enterprise architecture and infrastructure and resource constraints.

Act as technical product advocate, design, develop and implement ITIL processes, ITSM, ITAM, SACM, Knowledge, Demand, Change and Release, Incident, IT Cost Management.

Assist with impact analysis of any changes made to the database objects; troubleshoot problems regarding the databases, applications and development tools; create new database users as required, and manages sharing of resources amongst applications with the ERP system.

Researches, evaluate alternative solutions and recommends the most efficient and cost effective solutions to implementing technology specific best practices and standards.

Lead a team of architects within business, application/systems, data/information and technical architecture disciplines and explain clearly the benefits of an architectural approach; Present and explain the architectural views to stakeholders at all levels ranging from technical/IT staff to C-level executives. Develop portfolios and programs of work to deliver the enterprise architecture. E-MAIL: ********.***@*****.*** 502-***-****

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U. S. Army Human Resources Command, Fort Knox, KY Sept 2012 – July 2013 Project Database Administrator Lead /Contractor

Worked together with the Product Owner to plan and execute projects, ensure that teams have appropriate product and technical specifications, direction, and resources to deliver products effectively by establishing realistic estimates for timelines while ensuring that projects remain on target to meet deadlines.

Worked closely with the Product Owner, Sales, and Business Analysts to gain an understanding of the system’s functional and non-functional requirements; collaborated with the Product Management in defining the Product Vision; demonstrated leadership abilities to clients with the deployment of software upgrades, enhancements and fixes that were coordinated based on release schedules.

Provided a software development plan that met the future needs of clients and markets, based on the state of the art technologies; evolved the existing software system applications and architecture in various areas as needed, and helped developers resolve both technical problems as well as human resources issues.

Monitored individual employees’ performance. Provided leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development; established the needs of users and monitored user access and security, including monitoring performance and managing parameters to provide fast query responses to front-end users.

Mapped out the conceptual design for a planned database in outline, Refined the logical design so that it can be translated into a specific data model; further refined the physical design to meet system storage requirements. Install, upgrade and test new versions of the DBMS.

Maintained data standards, including adherence to the Data Protection Act, write database documentation, including data standards, procedures and definitions for the data dictionary

(metadata); Controlled access permissions and privileges; developed, managed, and test back-up and recovery plans.

Performed capacity planning, and ensured that storage, archiving, back-up and recovery procedures were functioning correctly; worked closely with IT project managers, database programmers and multimedia programmers.

Communicated regularly with technical, applications and operational staff to ensure database integrity and security, and configured and installed new applications and customized existing applications in order to make them functional for business requirements.

Lead, design, create, deploy and manage database environments (stand alone or clustered), including any associated software needed to administer and secure and maintain those environments; develops, manages, implements and participates in the delivery of performance monitoring and capacity planning services for application databases either through homegrown or third party tools. E-MAIL: ********.***@*****.*** 502-***-****

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Evaluates and implements new releases of DBMS and other related software, determines the impact on standards and operations, and helps develops a migration strategy; Provides direction and advice on the effective and efficient use of the DBMS as a technical specialist member of, or consultant to, project teams.

Participates in the development of departmental, centralized, or node-specific policies, standards, guidelines and recommended practices for configuration, installation, optimization and use of the DBMSs and database administration tools.

Louisville Water Company, Louisville, KY Jan 2006 – Aug 2012 Oracle Application DBA /Information Technology Program Manager Enterprise or ERP system experience (17 years)

Manage the database operations & system deployment for complex ERP projects; responsible for end to end system & database operations supporting multiple ERP platforms and implementation projects. Utilize experience, problem solving skills, technical expertise, and business relationship skills to ensure seamless

& consistent operational database support to the company's most critical ERP projects.

Plan and implement backup and recovery of the Oracle database, and controls migrations of programs, database changes, reference data changes, and menu changes through the development life cycle; Implement and enforce security for all of the Oracle Databases, and Performs database re- organizations as required to assist performance and ensure maximum uptime of the database supporting multiple ERP platforms and implementation projects.

Serve as a lead for operations improvement within ERP projects, Manage one or more projects in ERP operation excellence, and manage the resolution of architecture and operations problems; identify appropriate resources needed, assign individual responsibilities, and develop schedule to ensure timely completion of project deadlines.

Coordinate communications, issue resolution, implementation / testing plans, training plans, and successful transition to support / maintenance teams of architecture / operations activities; Manage architecture and operations activities to ensure the computing infrastructure is used efficiently and produces a long term business benefit.

Assist / lead project members in analyzing and resolving computer infrastructure challenges, Research, evaluate, and take responsibility for implementing solutions to architectural and operational needs of the business; Produce / maintain project documentation and provide appropriate communications for responsibilities assigned.

Ensure high performance and availability for ERP compute and infrastructure platforms, Work with IT and other Omnicare infrastructure organizations to deploy best in class IT infrastructure.

Support IT infrastructure solutions such as Oracle RAC, F5 Load Balancing, Oracle EBS, and Oracle middleware; Partner with project teams / vendors to understand the latest trends in the ERP space and serve as the technical SME for all ERP and integrated technologies.

Maintain and apply current knowledge of information technology; keep abreast of new and emerging technologies; make technology, process, and application recommendations that can be used to lower costs, increase performance, and add value to the business.

Keep abreast of enabling technologies and work as a partner to promote their effective use, coordinate E-MAIL: ********.***@*****.*** 502-***-****

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internal and external communications, issue resolution, vendor relationships, implementation / testing plans, training plans, and successful transition to support/maintenance teams.

Oracle identity management experience – (6 years)

Have both technical and functional knowledge of the Oracle Identity and Access Management 11gR2 Suite, with a strong understanding of Identity Management modules and functions; Deploy, configure, enhance, troubleshoot and tune Oracle Identity Management products such as OIM, OID, SOA/Java Components, AD/Exchange/EBS/DB Connectors, AD Password Sync Agents, Event Handlers, Scheduled tasks, etc.

Understanding OIM Access and Approval Policies in conjunction with SOA Workflow Components; A virtuous understanding of OID and SSO/WNA access to critical Corporate or Enterprise Applications.

Identify opportunities for process improvement and continual evolution of business processes as related to security, Information Technology controls, IT access controls compliance, access management and identity lifecycle management.

Work closely with various Information Technology groups including Networking, Database Administration, Server Administration, Web Application Development and Oracle e-Business Suite teams.

Perform configuration, and integration of Oracle Identity Management (OIM) with Oracle EBS R11i, and R12.

Administer OIM using Access right Management tool to provision, de-provision, and Attestation of authorized user access rights and privileges.

Install Database for Oracle Identity & Access Management (IDAM) schemas; use OIM reconciliation process to compare, and synchronize account information in the system target with OIM.

Create IDAM schemas in database using RCU 11.1.2.0.0; Install JDK/Rocket 1.6 (for IBM AIX or Solaris install vendor specific JDK).

Install WebLogic 10.3.6 (This step will create Middleware Home MW_HOME), Install Identity & Access Management 11.1.2.0 software in Middleware Home.

Install SOA Suite 11.1.1.6.0 software in Middleware Home (MW_HOME created in step 4) (SOA is required only for OIM, If you are not configuring OIM then there is no need to install SOA Suite).

Apply patches listed in Release Notes (Required for OIM only), Create Weblogic Domain or OIM, and IDAM components.

Develop identity management strategies, architectures and implementation plans; Manage deployments of Oracle Identity Manager and/or Access Manager Products.

Utilize Role Mining, Role based access control and Access Certification with Oracle Identity Analytics.

Good working knowledge of virtual directories such as Oracle Virtual Directory (OVD). Project Management Experience (12 years)

Led the full-scale planning and implementation of the project.

Facilitated the definition of project scope, goals and deliverables.

Defined project tasks and resource requirements.

Managed the project budget and resource allocation and assembled and coordinated the project staff.

Tracked project deliverables using appropriate tools and performed projects evaluations and assessments of project results.

Provide direction and support to project team of DBA’s and Systems Administrators as well as the E-MAIL: ********.***@*****.*** 502-***-****

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quality assurance team.

Implemented and managed project changes and interventions to achieve project outputs.

Identified project stakeholders and determined their needs and expectations and provided frequents reports to stakeholders on the project’s progress, problems, and solutions. Database Administration Experience (10 +)

Monitored databases to ensure proper storage availability and utilization, suitable response time and good application performance.

Reviewed database design and setup to ensure that new or modified databases met acceptable database standards.

Worked with System Administrators to plan and allocate storage and other system resources related to database placement and performance.

Worked with System Administrators and Systems Development to help resolve database- related failures and performance issues.

Planned and implemented database-related moves, fixes, patches and upgrades to ensure database engine was at current, vendor supported software levels.

Worked with Systems Development to plan and implement installation and upgrades of vendor supplied applications requiring databases.

Used knowledge of current database capabilities to experiment with various configuration options to ensure the best possible database performance.

Application Development Skills

Application Development Technical Lead, Managed and directed a team of Software Engineers in developing and implementing solutions to meet the needs of the business.

Worked with customers and senior management to ensure that efforts were prioritized and resources were allocated accordingly.

Evaluated development requests to assess their validity, understand the business need, and provide project estimates.

Worked with team members to develop technical specifications based upon functions specifications.

Managed and oversaw the daily activities of a team of Software Engineers. Provided technical guidance and served as a mentor to the team.

Oversaw and led the development of systems using .Net architecture with SQL (specifically ASP.Net, Visual Studio 2008/2010, C#, Oracle fusion Middleware Forms and Reports 11g Web- App, MS SQL 2005/2008)

Oracle Applications DBA 11i & R12.1 Responsibilities - (12 years’ experience)

Successfully upgraded Oracle E-Business Suite 11.5.10.2 to Version R12.1.3 at the Louisville Water Company

– 10/23/2011.

Installed, applied patches, and maintained Oracle E-Business suite R12.1.3 including several various E- Business Modules used by the Company including: AP,AR,GL,PA,PO, FA, Mobile Supply Chain, Inventory, OTL, Oracle HR, iSupplier and iSourcing, and Contracts; Maintained Cloning Schedule for Development and Functional Testing instances.

Database Upgrade: 9i to 10G to 11gR2 for both Oracle E-Business and Custom applications; Applications E-MAIL: ********.***@*****.*** 502-***-****

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Upgrade from 11.5.10.2 to R12 including R12.1.1 to R12.1.2.

Converted Single-Node instance to Multi-Node (2-Node) and Physical Standby with Apache Load- Balancing, Shared APPL-TOP, and Parallel Concurrent Processing.

Backup and Recovery of applications and databases using Business Continuity Volume (BCV) utility, and RMAN.

Patch impact analysis and application using ADPATCH and OPATCH utilities.

Worked with Developers, and end users to troubleshoot application and database issues.

Managed performance/tune databases and SQL using ADDM report, SQL tuning advisor, SQL Profile, AWR Report; explain plan, or debug, SQL Trace, TKPROF, and dynamic views.

Workflow mailer and Oracle Alert configurations.

Evaluated/Researched on Data Purge and Data Archiving to reduce database size for production cloning, ease database maintenance and improve performance of database.

Oracle Discoverer 11.2.3 Integration with E-Business Suite R12.1.3.

Installation of Fusion Middleware R11 components-Web Logic, OBIEE, SOA, OID etc.

Provided 24x7 on-call supports for applications and databases.

Used Project Management skills including the ability to manage complex projects across multiple departments and sites to serve a variety of business needs. Louisville Water Company, Louisville, KY Dec 1989 – Dec 2005 System Administration/Application Developer/Support Analyst

Managed open issues and coordinated DBA requests. Escalated issues to appropriate Parties for resolution or developed plans to mitigate risks identified.

Set system profiles at the user, site and operating unit level.

Assisted DBA with reporting needs for the business.

Automated recurring administrative processes.

Provided end user support for business applications and assist in technical troubleshooting with the

HR/Payroll, Financial systems, and third party applications.

Maintained support help-desk tickets.

Monitored concurrent processes.

Worked with DBA and infrastructure team to assist in patch applications, upgrades, and resolve any cross functional issues.

Assisted in the implementation and support of custom application interfaces, reports and customer procedures.

Documented system enhancements, new application setup/configurations/implementations.

Created user roles and responsibilities and printers.

Registered Code and maintained code library, forms, functions, executable, and concurrent programs.

Pro-Pack Foods, Incorporated, Amarillo, Texas June 1985 – Dec 1986 Procurement Manager

Searched for the highest quality merchandise at the lowest possible purchase cost.

Evaluated suppliers based on cost, quality, service, availability, reliability, and selection variety.

Analyzed purchase requisitions for assigned group of commodities for appropriateness of Purchases, content and clarity of specification.

Determined potential vendors to be solicited for bids and/or approve selected vendors. E-MAIL: ********.***@*****.*** 502-***-****

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Determined the adequacy of terms and conditions for purchase transaction.

Located and evaluated new products and supply sources. Certifications

Information Tech. Infrastructure (ITIL-V3) (2014)

ORACLE Certified Professional - 9i DBA (2010)

ORACLE Certified Professional - 10g DBA (2010)

ORACLE Certified Professional - 11g DBA (2010)

Oracle Certified Application DBA (E-Business Suite: Release 11.5.10.2) (2010)

Oracle Certified Application DBA (E-Business Suite, R12) (2010)

Secret Security Clearance

Education

Master of Science, Computer Engineering and Computer Science The University of Louisville, Louisville, KY

Bachelor of Science, Business Administration and Computer Information Systems Texas College, Tyler, TX

Training

Organizational Leadership & Strategic Planning (2009)

Conflict Resolution in the work place (2009)

Customer Service and Quality Initiative (2010)

Information Technology Infrastructure Library (ITIL V3) (2014) Communication skills:

Ability to communicate easily and well with both technical and non-technical staff at all levels.

Interpersonal skills:

Ability to establish and maintain effective working relations with IAEA staff at all levels, and contractor resources;

Proven ability to work in a multicultural environment with respect and sensitivity for diversity.



Contact this candidate