Customer Service Manager

Location:

Pietermaritzburg, KZN, South Africa

Salary:

from R10000.00

Posted:

December 07, 2015

Contact this candidate

Resume:

Dear Sir/ Madam,

To whom it may concern.

I’m a vibrant and dedicated young woman whom is at all times willing to learn and looking for room for growth, an individual whom is at all times willing to face challenges and looking for a chance in all I do. I adopt easily to change in environment and I am a fast learner and I can also work well unsupervised.

I was previously working for Khethani Community Co-Operation as a senior supervisor for 3years and 11months and worked for Ezolwandle Trading cc as a Site Manager as from the 01 November 2013, till 31 April 2015, now currently working for Mamsy Global Maintenance Construction as Systems Admin Manager as from 01 May 2015 till to present

I believe that based on my experience I qualify for this position as I have been in the admin and management for 13 years. I also believe that I can be an asset to your institution and given a chance I would prove myself to be a valuable employee to add to your staff.

I can be contacted on the numbers listed in my CV below for any information you might need from me to make this application successful. Your response will be highly appreciated

Kind Regards,

Nomvula Princess Mazibuko (Miss)

CURRICULUM VITAE OF

NOMVULA PRINCESS MAZIBUKO

PERSONAL DETAILS

Surname : Mazibuko

First names : Nomvula Princess

Identity number : 810***-****-***

Nationality : African

Gender : Female

CONTACT DETAILS

Residential address : 204 Pendys Height

Ladysmith

3370

Contact numbers : 072-***-****/079-***-****

Email address : *******.*****************@*****.***

EDUCATIONAL BACKGROUND

High school : Endakane High School

: Last School Attended : Matric 1999

: Matric subjects (HG SG: Mathematics, Accounting, Business Economics, Economics, English, Isizulu, and Afrikaans

Tertiary Education

1.Institution : Damelin College

Faculty : School of Information and Technology

Qualification : Certificate in Computer Skills for Windows & Office

COMPUTER LITERACY

Microsoft programs Beginner and Advance

Internet Explore

OTHER COURSES/WORKSHOP ATTENDED

1.Name of the Coarse: Hospital Cleaning Seminar By Siyaya Skills Institute

2.Name of the Coarse: Medical Cleaning Science By Tower City Cleaning Division

CAREER OBJECTIVES

To use my experience, talents and skills to contribute effectively and efficiently in the organisation that I am employed in. I am very motivated, ambitious, disciplined, trustworthy, accountable, able to work in a team, goal oriented and very hardworking. I am able to work under pressure and can work alone without supervision.

EMPLOYMENT RECORD

1. Company : Klipriver Bakery

Department : Admin

Area : Ladysmith (KZN)

Period : 2003 - 2008

Position : Manager

Responsibilities : General Admin Work, Filling sorting document Analyzing, Communicating

With Client and Data Capture, keep a check in all the department and staff,

Conduct orientation and training session for new and old staff, ensure that the bakery is profitable.

2. Company : TFS

Department : Customer Service

Period : 2008 -2008

Position : Telesales Officer

Responsibilities : Merchandising of Varies product in Sale and Solving Queries,

And Tele- Communication Inbound and Outbound.

3. Company : Mumsy Global Maintenance and Construction

Period : 2008 - 2010

Position : Admin Supervisor

Duties : Filling document and general admin work, opening and closing of job card, sorting document Analyzing

4. Company : Ezolwandle Trading cc

Period : 01 November 2013 – 31 April 2015

Position : Site Manager

Duties : Introducing staff to BCCCI, practice and follow wage policy, infection control policy, housekeeping policy, enforcing all control majors, conduct training and refresher courses to all new or old staff

KNOWLEDGE, SKILLS AND PERSONAL ATTRIBUTES

KNOWLEDGE : Planning, Expediting, Customer service

SKILLS : Communication. Report writing, quick decision making, Computer literacy,

Management and Leadership

PERSONAL ATTRIBUTES: Innovative, Dynamic, Firm, Team player, Self-motivated and Punctual.

REFERENCES

1.Mr L Buthelezi

Manager

Ezolwandle Trading cc

Tel. 031-****-***/ 031-****-***/031-***-****

Mobile: 074-****-***/081-***-****

E-mail: *****.*********@*****.*** / ***.******@*****.***