Bianca Love

**** *** *** **#**** San Antonio, TX 78229

210-***-**** acspmy@r.postjobfree.com

MISC

Two – three years volunteer/intern experience with start-up news network in human resources/recruiting, Clerical/Administrative and Personal Assistant/Receptionist skills

More details available upon request

EDUCATION

The Art Institute of San Antonio San Antonio, TX

Associates in Baking & Pastry 2015

Completed one term – earned seven credit hours

Studied Menu Management, Nutrition, Business Management Strategies

St.Phillips Community College San Antonio, TX

Associates in Business Administration 2010-2011

Completed sixty transfer credit hours

Studied Business Law, Business Computer Science, Finance, Accounting and Business Principles

EXPERIENCE

Aleuro Inc. San Antonio, TX

Account Executive 08/2015-Present

Door-to-Door direct marketing for At&t UVerse/Direct TV

Learned logistics of outside sales

Trained New Hires

Learned how to conduct interviews

Trained in building leadership skills, team building/team management

CVS/Caremark San Antonio, TX

Customer Care Representative 09/2014-12/2014

Answer inbound calls/authenticate members by verifying personal information on file

Assist members with refill orders for prescription drugs

Assist pharmacy reps with processing insurance claims for member’s Rx(s)

Verify and resolve issues with member’s eligibility/insurance coverage and pending Rx orders/rejected POS claims

Randstad@ Capital Group San Antonio, TX

Financial Processing Clerk 02/2014-07/2014

Analyze incoming investment checks; ensure all requirements were met to qualify investment

Work independently processing investment checks with accuracy and efficiency

Process updates to investor accts such as changes in dealer firm/financial advisor, adding/modifying bank information on file

Process redemption/request to sell shares checks to investors

Aerotek San Antonio, TX

Tech Support Specialist 08/2013-10/2013

Answer inbound calls on behalf of AT&T UVerse

Assist customers troubleshooting technical issues with UVerse products using CRM(SCANR)/WFE systems

Dispatch technicians when necessary

U.S. Census Bureau San Antonio, TX

Enumerator/Crew Leader Assistant 04/2010-08/2010

Organize paperwork and questionnaires for individual households

Assisted households completing questionnaires with accuracy

Complete area binder assigned within weekly deadlines

As Crew Leader Assistant delegated tasks and assigned area binders to enumerators, verified/corrected submitted time sheets, and submitted completed questionnaires to regional office

Follett Higher Education Group San Antonio, TX

Sales Associate 01/2008-02/2010

Administered all monetary actions using POS system

Assisted with training new hires with using POS system

Assisted customers over the phone and in-store with locating the correct textbooks/supplies necessary for classes

Maintained organization, ordering and restocking of store merchandise

References

References available upon request

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