Systems Engineer Windows

Astute level professional with over twenty-five years of Information Technology experienced with strong Engineering and Project Management skills in the Medical, Private, Industrial and Government sectors. Creative outside-the-box thinker who approaches strategies development with innovative vision, high ethical standards, unsurpassed work ethic, and ability to communicate effectively across management levels, disciplines, and cultures. Committed to adding value and exceeding expectations through creative idea generation, collaboration problem-solving, intuitive business judgment, and disciplined decision making. Areas of expertise include.

•Fluent in hands-on configuration and troubleshooting of various hardware and software.

•Accomplished Active Directory (Design, Implementation and Administration)

•Network Management, Engineering, and System Administrator (Microsoft, UNIX, SQL)

•Enterprise Data Center Systems Engineer and Design

•Clearance Level: MBI

•Solid Grasp of Information Data and Physical Security

•Best Practice Implementation and Development of SOP

•Project Managing, Planning, Coordinating, Execution, and Leadership

•Change Management and Analysis Processes, Feasibility Studies, RFI, RFQ, and Pre-Bid Conference

•Disaster Recovery and Business Continuity Planning

•PMO Methodology, Forecasting, & Analysis

•Budget Development, Allocation, & Report Monitoring

•Apply Principles and Concepts to complex Technical Systems.

•Business & Market Research

PROFESSIONAL EXPERIENCE

The MIL Corporation – US Department of Treasury

Lead Senior System Engineer 2013-2015 (Memphis, TN)

Responsibilities include:

•Project lead for the $50 million dollar US Department of Treasury Primary Data Center build-out in Memphis, TN.

•Upgraded and migrated existing physical Server 2003 AD over to VM 2012 Enterprise domain.

•Designed and implemented Enterprise Data Center physical plant i.e. racks, cabling (Fiber/Copper) and placement of equipment.

•Infrastructure included installing and configuring Cisco 1000 Series ASR’s, Nexus 7K switches using TCP/IP protocol for LAN\WAN connectivity.

•Implemented Enterprise Data Center level security utilizing Cisco ACE’s, ASA’s and RSA.

•Designed and implemented Enterprise level equipment inventory database utilizing Microsoft SQL.

•Implemented and maintained SUN T4 servers hosting Solaris UNIX.

•Implemented and maintained Cisco UCS infrastructure i.e. UCS B200 and B300 series blades Fiber Interconnect switches.

•Implemented and maintained 2 Petabyte SAN storage infrastructure utilizing EMC (VNX 5300, 5700, 5800, VMAX200K, Data Domain 990, Connectrix MDS 9513)

•Utilized EMC Networker 8.x and Data Domain DD990 and a Quantum Scalar i500 to do Encrypted Enterprise Data Center backup and restore of Sensitive But Unclassified data.

•Implemented New Exchange 2013 and VDI infrastructure utilizing Cisco UCS and EMC XTREMIO.

•Designed Data Center infrastructure using Visio.

•Utilized VBScript and JavaScript to link Visio diagrams to SharePoint repository.

•Documented SOP’s, SLA’s and ISO standards for new Enterprise Data Center infrastructure based on ITIL framework.

•Site Leader for 7 The MIL Corporation/RCG contract employees at the Memphis site.

•Developed strong communication channels between government agencies and suppliers.

•Handled (SBU) Sensitive But Unclassified data.

•Designed, implemented and administered Enterprise Data Center DR policies and practices.

IT/System Engineer Consultant

IT Systems Support Engineer 2000-Present (Jonesboro, AR)

Responsibilities include:

•Designed, implemented and administered DELL and HP Server infrastructures.

•Provided hardware and software support for Desktops, Laptops, Thin Clients, Tablets and Smart Phones from various vendors i.e. DELL, HP, ASUS, SAMSUNG and Toshiba.

•Provided Technical support and training on Windows OS’s; 7 – 10 (32/64bit).

•Installed, configured and administered Linux and other OS’s; Ubuntu, UNIX, and Android.

•Designed, Installed and configured Cisco Wireless infrastructure utilizing Aironet 1200 series AP’s.

•Designed, configured and implemented Microsoft AD on Sever 2000-2012 utilizing TCP/IP LAN/WAN protocols.

Talent Burst – FIS Global

IT Systems Support Engineer 2011-2012 (Little Rock, AR)

Responsibilities include:

•System Engineer for Fortune 500 Global Banking and Payment Company.

•Work closely with vendors such as; HP, and Microsoft to trouble-shoot both software and hardware issues with the servers.

•Maintained high level of professionalism, work ethic and confidentiality with clients, vendors and co-workers.

•Worked with VMware ESXi to setup and administer virtual machines using virtual center.

•Worked closely with the SAN group in administration of available storage for physical and virtual servers.

•Administrator of Global SAN storage backup utilizing DR protocols.

IT/System Engineer Consultant

IT Systems Support Engineer 2000-Present (Jonesboro, AR)

Responsibilities include:

•Contracted by Dell and HP for server, desktop, laptop and printer installations, upgrades and repairs at various sites around Arkansas.

Arkansas Department of Corrections

Assistant IT Administrator 2008-2009 (Pine Bluff, AR)

Responsibilities include:

•Designed, and Configured Departments Active Directory and insuring domain integrity with statewide AD domain.

•Utilized Veritas NetBackup for systems backups and restors

•Provide Server and Network support for the Arkansas Department of Corrections. This position included (25) prison units across the state, (4000) Director/Staff users, (1600) pc's and (1500) network switches (Cisco WS-2960G, AIR-1300 series bridges and AIR-1200 series access points).

•Supervised 10 (server/network) technicians.

•Designed, implemented and supervised new system and network infrastructures for new and existing IT projects.

•Did site surveys for cable burial, wireless access points and network equipment.

•Design of Disaster recovery systems and policies.

•Evaluated new technologies: Biometrics, RFID, IDS, Backup systems, NAS/SAN storage systems, Hyper-V and VMware virtualization systems.

•Configured, installed, and administered the departments (60) Windows 2003 based servers.

•Configured, installed and administered the departments (200) Wyse and HP thin clients.

•Configure, install and administered all IT projects (Kiosks, Biometric entrance control systems, RFID inventory control systems, QuickBooks Enterprise and Lexis Nexus Law Library.)

TEKsystems – St. Bernard’s Hospital

Network Tech III – 2005 to 2005 (Memphis, TN)

Responsibilities include:

•Administered hospital system Active Directory domain.

•Insuring HPIAA laws were enforced on hospital domain.

•Provided hardware and software support for the hospital's 1500 PC's and 600 printers.

•Provided support for Hospital Records office Kodak and HP document scanners.

•Scrubbed in for operations to maintain PC network access for the OR's.

•Installed and maintained TCP/IP based Wireless Web MD system for doctors.

•Wrote technical documentation for all related IT projects.

•Trouble-shooted network issues (Routers, Layer 2 Switches, and DSU/CSU).

•Installed, Terminated and certified Fiber/Ethernet cabling.

ABBTECH – Internal Revenue Service

Network Tech III 2003 to 2005 (Little Rock, AR)

Responsibilities include:

•Administered multi-domain Active Directory infrastructure for department.

•Install and maintain telecommunications equipment (Switches and phones) for all IRS offices state wide.

•Installed and maintained all network equipment (Fractional T1s, CSU/DSU, Cisco routers, L2 & L3 switches and hardware encryption units) for all IRS offices state wide.

•Recommended and ordered all data communications hardware and software.

•Provided instruction on software and hardware operation.

•Maintained and developed hardware and software technical documentation.

•Installed and maintained 1000 plus computers, 30 plus severs and 200 plus network printers).

IT/System Engineer Consultant

IT Systems Support Engineer 2000-Present (Little Rock, AR)

Responsibilities include:

•University of Arkansas Medical Sciences, converted the existing dbase III medical billing system over to SQL with Visual Basic GUI front-ends.

Arkansas State University

Senior Network Administrator 1998 to 2003 (Jonesboro, AR)

Responsibilities include:

•Specified, Configured, Installed and administered $4.5 million university Cisco infrastructure upgrade.

•Designed, Configured and installed a 15,000 plus student and 1500 faculty/staff AD multi-domain infrastructure.

•Supervised 4 server/network technicians.

•Installed and maintained mail servers.

•Installed and maintained SQL databases.

•Specified, installed and administered DELL Power edge severs (1600-2600).

•Configured and maintained HP UNIX server, TCP/IP, DNS, DHCP, WINS, SNMP, NTP and SMTP protocols.

TECHNICAL PROFIENCIES:

Hardware: Cisco; (ACE, ASR, ASA, Nexus & Catalyst switches, Aironet access points, MDS and UCS). DELL; (PowerEdge series servers, Workstations, Laptops, Desktops and Printers). EMC; (VNX & VMAX series, Data Domain, XTREMIO flash cache, Restore Point Appliance, RSA). HP; (ProLiant & HPE Integrity servers, Thin Clients, Document Scanners and Printers). ORACLE; (SPARC T series servers). Spectra Logic; (T series tape libraries). Quantum; (Scalar i series tape libraries.)

OS’s: Windows OS; (95, XP, XP-e, 7, 8.1, 10 32/64bit). Windows Server; (NT, 2000, 2003, 2008, 2012 32/64bit). UNIX; (Ubuntu 14.x, HP-UX, ESXi & Android). Cisco; (IOS & NX-OS.)

Software: Active Directory. Office Suites; (XP-2013 & Visio 32/64bit). Microsoft; (SQL 7-2010, Exchange 5.5, 2007, 2010, Terminal Services), SCCM, SCOM. Open Office. Citrix; (Presentation Server).

Tools: Microsoft; (Active Directory Migration Tool), SolarWinds (monitoring), Cisco UCS Central, VMware; (vCenter, Player, Workstation, P2V & V2P). EMC; (Networker 8.x). Veritas NetBackup, Putty, WebMD, GPO, Active Agent, Symantec (Ghost & Drive Encryption)

Protocols: WMI, WBEM, WINS, DHCP, DNS, SNMP, NTP, SMTP, TCP/IP, FTP, TFTP iSCSI, VDI.

EDUCATION: Bachelor of Arts in Philosophy – December 2007

Certifications:

ITIL v3 Foundation – In progress.

MSCE - In progress.

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