Customer Service Administrative Assistant

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Kartika Mukino

*** - ** ******** **** § Toronto, ON § M2J 3J3 § 416- 435-4328 § **************@*****.**.**

Accounting & Office Administrative Assistant

A proactive result oriented with an effective, efficient and professional manner with more than 2 years of outstanding administrative experience plus an overall knowledge of AP/AR accounting with strong relationship in customer service by answering questions promptly and offering assistant instantly including to update and to file all paperwork correctly.

HIGHLIGHTS OF QUALIFICATIONS

Experience working in customer-focused environment

Continuous knowledge of accounts payable

Knowledge of office administration and procedures

Familiar with general bookkeeping procedures and accounting principles incl. monthly expenses

Proficient in MS Excel, Word and Outlook

Careful attention to detail

Strong verbal and written communication skills

Proficiency with Microsoft Office programs (Word, Excel and Outlook)

RELEVANT ADMINISTRATIVE – CUSTOMER SERVICE SKILLS

Work on events preparations, agenda and program guides.

Strong interpersonal and customer service skills

Processing of customer’s request and payments.

To update and to maintain company’s information

Preparing purchase order and tender information.

To open and to distribute office mail.

Answer calls and monitor office email account.

WORK HISTORY

Picking order Anita Canada Mar. 2015

Quality Inspector Celestica International Inc. Toronto, ON Dec. 2014

Executive Administrative Assistant Mercedes-Benz, Indonesia 2009 - 2014

Ticketing - Travel Arrangement Officer Mercedes-Benz, Indonesia 2002 - 2009

Secretary of CEO Mercedes-Benz, Indonesia 2001 - 2002

Secretary to President Director AEG, Indonesia 2000 - 2001

EDUCATION

B.A. German Literature Padjadjaran University, Bandung, Indonesia 1998

Incl. Summer Scholarship in Goethe Institut Schwaebisch Hall,

Germany.

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