Senior Management

Terriruth Carrier, PMP, SSBBP

*********.*******@*****.***

Executive Summary

High-achieving, results-focused senior executive, experienced in leading change management, with an exceptional track record in defining and reaching or exceeding the organizational goals.

Accomplishments

Managed the implementation/integration of business systems which promoted re-engineering of processes, leading to ISO 9001 certification and increasing the value of the business by $16 million.

Created Productivity Improvement Program which led to annual savings of $1.2 million. Designed metrics that provided senior management with analytical tools necessary to improve efficiency and reduce costs. Effective negotiation with vendor saving 25-35% on an average and even 50% on some. Reduced scrap from 10% to 2% and reduced rework from 35% to 2%.

Founded a Network Integration Practice across Central New York which set the paradigm for Spherion, creating a $5 million business in eight months.

Through automation, method analysis, product redesign and vendor negotiation, saved General Motors $10 million.

Professional Experience

Syracuse University Syracuse, NY

Senior Director/Programs, Analytics and Facilities Management Sept. 2008-present

Accountable for managing the capital expenditure budget; owner/manager of projects ranging from $100,000 to $36 million.

Created Emerging Issues Research capability, to define future direction through research and peer relationships, enabling rapid turnaround when funding is available. Oversaw rapid planning, execution and completion of a $900,000 project for 64,000 sq. ft., including major remediation, within 6 months.

Created Program Management Center, where standards, tools and consistency are developed for running projects, holding project managers accountable for budget and schedule. Directly improved inter-organizational communications, execution and respect.

Developed organizational metrics used in decision-making by senior management. An example of this is relocating academic journals to the University’s storage facility, and enhanced services to bring articles directly to requestors’ laptops, at an annual savings to the Libraries of $1.9 million.

Built a high-density, compact storage facility (a $5-million project for 20,000 sq. ft.) that effectively meets environmental needs of all forms of media for preservation (LEEDS). At-risk items are now in a facility that will preserve them for more than two centuries.

Redesigned security through new procedures and trained personnel. Complaints and incidents have been reduced by 80%.

Technology Design Group Inc. Syracuse, NY

Project Manager - Managing Partner Aug. 1997-July 2008

Developed and managed product trial and supporting technology which led to the successful implementation of (new product space) Memory Books.

Re-engineered purchasing processes for customer producing annual savings of $120,000.

Improved customers’ bottom line by 20% through automation, integration and design of business processes and ERP systems.

Managed customer / engineer project relationships. Keeping projects under control and to customer expectations.

Interim Technology (A Division of Sperion) Syracuse, NY

Branch / Network Director May 1996-Aug. 1997

Created a $5-million business in eight months; developed and executed new business strategies while creating and training deployment teams for client sites.

Accountable for writing proposals, marketing, team selling, technical team composition, client expectation management, technical quality review, budget, and profit-and-loss.

MS PIETRAFESA LLP (Including Learbury and Polo/Ralph Lauren) Syracuse, NY

Director of Information Systems and Technology Apr. 1993–May 1996

Through automation and technology deployment, Pietrafesa obtained the Ralph Lauren Menswear License, opened three new manufacturing facilities in the south and kept track of all orders and resources through an integrated system (ERP across WAN to multiple locations).

Transitioned from 12 PC and WANG environment to 200 PCs and AS400, LANs, WAN, VOIP, implemented new Manufacturing Business System and set up four new sites across eastern USA, while merging technology with two other companies on a limited budget, within 18 months. Set up the AS400 as a separate node on the network, the first time this was accomplished.

Reduced annual operating costs by $75,000, through setting up multiplexers and fiber optic lines where data and audio could be transferred between plants.

ANAREN MICROWAVE Syracuse, NY

Director of Corporate Information Management and Systems May 1980 – April 1993

Manager Systems and Standards Engineering

Acting Manager of Materials Management

PrePlan Engineer

Through strategic alliances and multiple cross functional teams, was able to oversee the implementation of an ERP System and 19 modules.

Automated the process between design and the machine shop which increased productivity and decreased material costs (Many different designs were efficiently laid out on one piece of metal stock.)

Worked with architects to design a new plant for work flow and product flow efficiency.

Through establishing policies and procedures, took the company to be ISO9001 compliant

Through coaching and championing changes in culture and methodology for Continuous Improvement was able to show savings of $3M over 6 years through shop floor team efforts (Pareto and root cause diagrams) Through consistent data and established measurements, was able to show a substantial decrease in rework and scrap.

Education & Certifications

Syracuse University, L.C. Smith, College of Engineering, Syracuse

oMaster of Science, Engineering Administration

oBachelor of Science, Industrial Engineering and Operational Research

Certification from Project Management Institute

oProject Management Professional (PMP)

Certification from Management and Strategy Inc.

oSix Sigma Black Belt Professional (SSBBP)

Organizations

Mensa

Project Management Institute

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