ANNA LISA PATRICIO PAKINGGAN

# *** ******* ****** ******,

Pasay City, Metro Manila,

Philippines

Contact No. +639**-*******

Email: acsp71@r.postjobfree.com

Career Objective

To seek a challenging position in the field of Administration and desires to progress further in the same field and likes to grow with the organization and prove to be an asset for its effective functioning and be a team player for the achievement of organizational goals and its success.

Professional Skills

Microsoft Office

Microsoft Windows

Office Outlook

E-mail

Internet

Administrative Skills

Typing (50+ wpm)

Telephone Skills

Stenography

Micros Fidelio

Accounting

Management Skills

Customer Service Skills

Filing/Editing

Education

Bachelor of Science in Business Education

Polytechnic University of the Philippines, Completion 1998

Passed the Licensure Examination for Teachers (LET) - August 1999

Employment Skills

Developed ability to work in a fast-paced atmosphere

Maintained excellent customer relations and developed customer rapport

Diplomatically resolved customers complaints on as-needed basis

Accurately calculated and made daily deposits.

Ability to follow instructions well and make decisions with no supervision

Motivated and supervised 10+ employees on daily basis

Maintained all record-keeping procedures without error

Delegated responsibilities to employees to meet company’s expectations

Effectively developed telephone communication skills and consistently meet quotas

Employment History

Office Supervisor– Multix Corporation, Countryside, Barangka Ibaba, Mandaluyong City

November 24, 2014 to October 13, 2015

Supervise the daily operations of office services team.

Leads and direct the work of other, schedule work so as to maintain an even and steady flow.

To assign work to different office assistants, warehouse men, drivers, etc.

Enforce discipline and to initiate corrective steps, where necessary to improve work performance.

Preparation of delivery and pull-out receipts, sales invoices and collection receipts to clients.

Administering office system and services, deliveries of office furniture, rented roll away beds to clients, etc, pull-out of rented roll away beds and collection of payments.

Sending business proposals, brochures, etc. to potential clients for their office furniture and roll away beds requirements.

Follow-up outstanding bills of clients.

Preparation of internal and external correspondences.

Encoding of monthly sales and purchases.

Ensure that payments of mandatory benefits are paid on or before deadline.

Secretary/Marketing Specialist– Tuem International Manpower Corporation, Leon Guinto, Malate, Manila, Philippines

-June 23 to September 13, 2014

Sending business proposals, brochures, etc. to potential employers abroad for their manpower requirements.

Preparation of recruitment agreements, special power of attorney and other pertinent documents to be required by the Philippine Embassy and the Philippine Overseas Employment Administration (POEA) office in the country of destination.

Sourcing of applicants thru social media, referrals, email, etc.

Update and activate our data base of pre-qualified applicants for client’s selection.

Assist the selected applicants in the documentation requirements needed like the processing of their verified contract of employment with government agencies, authentication of their travel documents in the DFA if necessary, including also the stamping of visas.

Continuous update and monitoring of service rendered to all our clients or what we call after sales service.

Provide clients with conducive facilities and reliable support staff during selection, process and interview.

Arrange the trainings needed, including trade tests and medical examinations of selected applicants.

Assist the selected workers in their departure formalities/procedures.

Office Assistant – Admin/Purchasing Staff – Manila Conair Corp., San Pedro, Laguna, Philippines

-July 02, 2013 to April 15, 2014

Preparation of internal and external correspondence.

Canvassing of materials needed in the office and production areas.

Ordering and purchasing of materials locally and internationally.

Custodian of petty cash fund and funds for production and office supplies.

Requesting of budgets for purchasing, office equipment, staff plane tickets, etc.

Liquidation of requested funds.

Computation and preparation of employee’s allowance.

Preparation and distribution of employee’s memorandum.

Review of purchasing arrangements with suppliers.

Secretary to the Admin & Finance Executive Manager, Dana Club, Doha – Qatar

-September 2007 to February 2010

Ensures the timely preparation and distribution of the department’s correspondence as requested by the Admin & Finance Executive Manager.

Ensures that membership cards are prepared promptly and accurately, once the card request form has been submitted by the reception.

Receiving both internal and external visitors of the Admin & Finance Executive Manager

Ensures that the staff list and organization chart are up to date.

Ensures that all new recruitment is in line with the budgeted numbers of each position

Preparing the Resident Visa Expiry / Health Certificate Expiry / Passport Expiry / Staff Vacation Plan no later the 5th of each month

Follow up outstanding recruitment issues with respective agents

Ensures that staff airline bookings are promptly made and to liaise with travel agent whenever need arises.

Reception Supervisor, Dana Club, Doha – Qatar

-July 2002 to September 2007

To prepare a weekly duty roster for the receptionists cum cashiers making sure that all outlets are covered while taking into accounts off days, sick days and annual leave.

To oversee the training of new receptionists cum cashiers and ensure that training programs are arranged for existing receptionist cum cashier to keep them up to date.

To ensure the implementation of any policies/procedures as recommended by management from time to time.

To coordinate the log book ensuring that all relevant entries are made and to ensure that the log book is delivered to the Finance & Administration Manager daily and to make sure that the reception staff read and initial the log book daily.

To be solely responsible for updating the Members list on the computer

To follow up the collection of members outstanding amounts. This is to be coordinated with the Accounts Supervisor receivables

Ensure that all music cd’s and games under the control of the reception are kept properly and are accounted for at all times.

General Clerk, Smith Bell & Company – Makati, Philippines

-March 1995 to December 2000

Regularly check stationery supplies and order as necessary.

Monitor incoming/outgoing messages and accepts appointment of immediate superior.

Taking down notes and preparing the final draft of the correspondence.

Typing correspondence for clients/customers and other clerical needs as requested.

Assist other clerk with mailing, stuffing envelopes and reviewing invoices for accuracy.

Preparing the monthly salary of the staff.

Miscellaneous tasks such as making coffee and generally helping to keep the office running smoothly.

Personal Details

Languages

English & Filipino

Nationality

Filipino

Sex

Female

Marital Status

Single

Date of Birth

15 September 1975

Place of Birth

Gapan City, Nueva Ecija, Philippines

Anna Lisa Patricio Pakinggan

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