Customer Service Manager
Resume:
OBJECTIVE
To obtain an entry level in finance field
EDUCATION
Degree Institution Date of Graduation
BBA Finance Kent State University, Kent, Ohio August 2013
WORK EXPERIENCE
Student Team Member August 2008 - December 2012
Rosie’s Diner - Kent, Ohio
Provided monthly reports to the Finance Manager
Managed check-out of many customers at one time as cashier
Provided excellent customer service including greeting patrons, and suggesting items
Independent Contractor August 2013 - Present
Priority Dispatch – Cleveland, Ohio
Advised management on new ways to continuously improve operation
Provided assistance in various areas of the transportation business such as pick-up delivery
Trained new employees on operating the highest standards for secure and efficient control of customers’ critical expedited deliveries.
LEADERSHIP EXPERENCE
Assistant Teacher Children Ministries January 2011 - 2013
Riverwood Community Chapel - Kent, Ohio
Designed activities and games for 15 students
Lead classes, ensured safe and fun environment
Create reports and metrics to track progress against learning outcomes
HONORS
Three semesters
SPECIAL SKILLS
Fluent in French, English, Moore
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint
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