Customer Service Sales

Mechanical Engineer

Personal Information

Name: Juan Israel Robles Barrera

Date of Birth: Nov 13, 1976

Mobile: 044**-********

Mail:**************@*****.***

Academic Data

High School: COPAN S.C. 1994-1997

Bachelor Degree: Mechanical Engineering 1998-2006 U.A.M -Azcapotzalco

Other Training

- Management maintenance / Training center of GDF -SUEZ Mex. D.F 2002

- Scantrack: Scanning information in TURBOMACHINES DIESEL/ AC DETROIT/DIESEL, Mex.D.F. 1999

- Emotional Intelligence / 8 hr. LIVERPOOL 2001

- Performe Training Skills / 2006

- Excel intermedim /2006

-WELDER level II by PEMEX

certificate GMAW-S,FCAW,GTAW

Sanitarie certification by GDF - SUEZ

AWS certification 2007, Certification by ASME in Hidraulic Structure.

Language

English 99% bicultural orientation

French 70%

German 80%

Computer

Word, medium, project, scantrack, power point, internet, Mathematica, Opus Programing C ++,Autocad 2012, SAP,

Personal talents

Ability to establish myself as a team leader and manage under pressure, detail oriented and very organized. Highly creative results-oriented, self motivated with good communication skills to impact and influence others. Hard driver oriented to results.

Business Expertise

Sales analysis. business plan, operate, general electric gas plants, Thompson control., Figure out and hold customers.

Areas of Interest

New customers/Business development, category management, performance, market analysis. Operation and maintenance.

Objective:

Find within a multinational company an entry-level position in the commercial and technical area.

Business Experience.

Company: :FINATRADE SERVICES S.A. DE C.V

Position: Scholarship salesman of direct sales

Period: Nov 28/2012 - Jan 2/13

Function: Sale NEXTEL radios for

Corporative issues.

Company:RAC

Position: Resident Aux.

Period: May 1/2011 - May 1/2012

Function: Supervise the instalation of HVAC SYSTEMS for DREMS SECRETS HOTEL

PUERTO VALLARTA - JALISCO, draw in Autocad the AS-BUILT lay outs and make INVOICE for this projet.

Business Experience:MADISA

Company: MADISA

Position: Product Specilist, Commercial

Promotor

Period:Feb 23/2010 - April 28/2011

Function: Responsable of make commercial and technical budgets of

gensets.

Company: PMI INTERNATIONAL

Position: OPERAITOR

Period: DIC 18/2008 – JAN 2009

Function:Market analysis partner search, visit arrangements for business delegations, strategy and market intelligence. integration and construction of sales initiatives. Operate cogeneration(gas plant and diesel plant in Bosque Real, Estado de México.

Company: DICKCORP

Period: Jan08 / 21 may 2008

Project: Management, supervising infrastructure for gas natural network in D.F. and Toluca City. Responsible of built and operate cogeneration systems, staff training. Analysis of forecast, inventory, marginal contribution, costs and pricing settlement. Evaluation of sales budget.

Company: GDF – SUEZ(SEGAN)

Period: Ago2002/21-Dic-2007

Position: Technician/Operator/Auditor

Function: Order entry, import documentation, responsible of start up, infrastructure, apply construction control, responsible of maintenance of management of gas natural system network, equipment, vehicules, responsible of prepare and training staff(technician and engineers).

Colaborate in construction and start up of general electric plants(cogeneration plants – 8 plans into sub – electric station, Luz y Fuerza del Centro)

Company: Distribuidora Liverpool S.A.

Period: Jun 98 / Dic 99

Position: Clerk

Funcions: Sales oriented activities, competition analysis. Support on development of the sales strategic plan strategies.

Business Experience: (Continue)

Company: ANCATECH S.A.

Period: JAN 2000 – MAR 2000

Position: Project manager

Function: Responsible to give an excellent customer service attention, maintenance, assure adequate inventories.

Company: Garage HB S.A. de C.V.

Period: Ago 94/Sep 97

Responsible to give an excellent customer service attention, maintenance, assure adequate inventories(automotive and diesel)

Areas of Development

Management

Sales organizers and budgets

development.

Promotion products(energy plants) in LY F

Finance analysis

Customer Service Achievements

Satisfaction survey development and implementation, finding improvement opportunities on quality service.

Operation Productivity Achievements

Training implementation for sales, maintenance force and operation staff.

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